Investment Operations Lead - Hybrid, Risk Oversight

LGPS Central; Wolverhampton; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid Working

Pension Scheme

Employee Assistance Programme

Job summary

LGPS Central is recruiting an Investment Operations Manager to work with the Director of Investment Operations to ensure the effective delivery of all operational activities supporting our investment functions. You will lead middle and back-office processes, oversee third-party providers, and ensure our £100bn+ of assets are supported by robust, efficient operations aligned with strategy.

The role involves managing vendor relationships, SLA oversight, risk controls, and governance reporting,

Qualifications

• Significant experience in middle and back-office operations within asset management or fund administration.
• Strong understanding of multiple asset classes including equities, fixed income, derivatives, private equity/debt and property.
• Knowledge of Transfer Agency, Fund Accounting, Custody and Depositary functions.
• Proven ability to manage third-party service providers with performance oversight and SLAs.
• Clear communicator with risk-based decision making and senior stakeholder engagement.
• Supervisory or leadership experience in a regulated investment environment is advantageous.

Responsibilities

• Support the Investment Operations team in achieving operational targets for assets managed by LGPS Central Limited.
• Oversee daily and periodic middle and back-office functions, ensuring compliance with internal policies and regulatory standards.
• Act as a key point of escalation for operational matters, ensuring timely resolution and transparent communication with senior management.
• Manage relationships with outsourced vendors including Custodian, Fund Accountant, Transfer Agent, and Middle Office providers.
• Participate in service reviews and oversight meetings, ensuring SLA adherence and continuous improvement.
• Contribute to the design and implementation of operational frameworks for new funds, products, and asset classes.
• Develop and maintain departmental procedures, ensuring documentation remains current and reflective of system, process, and product changes.
• Proactively identify, analyse, and mitigate operational risk through robust controls and sign-off processes.
• Lead on the preparation of management information and operational reporting for senior management and governance committees.
• Drive a service quality mindset across the team and recommend process and model improvements to support strategic goals.

Education

IOC (Investment Operations Certificate) or equivalent

Degree-level education preferred

Job description

LGPS Central is recruiting an Investment Operations Manager to work with the Director of Investment Operations to ensure the effective delivery of all operational activities supporting our investment functions. You will lead middle and back-office processes, oversee third-party providers, and ensure our £100bn+ of assets are supported by robust, efficient operations aligned with strategy.

The role involves managing vendor relationships, SLA oversight, risk controls, and governance reporting,