Interventions Administrator
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Benefits offered by this job
Job summary
Serco Limited in Bristol is seeking an Interventions Administrator to provide essential administrative support to the Interventions and Psychology function, helping deliver accredited programmes that support rehabilitation and reduce reoffending. You will maintain accurate records and manage information to ensure a safe, secure environment for rehabilitation.
The role involves handling databases, preparing documents for reviews, and ensuring timely, compliant record-keeping while supporting
Qualifications
- Experience working in a busy administrative environment.
- Recent experience of taking accurate meeting minutes.
- Strong organisational and time management skills.
- Excellent IT skills including Microsoft Word, Excel and PowerPoint; strong written and verbal communication.
Responsibilities
- Maintain local and national databases; keep records for arrivals and departures up to date.
- Prepare information and documentation for Sentence Planning Reviews and ensure prisoner files have required information.
- Record and maintain contact logs, emails, and case information in relevant systems, including NOMIS.
- Manage prisoner files in accordance with data protection requirements and timelines.
- Support Post Programme Reviews by arranging meetings, taking minutes, and distributing reports to stakeholders.
- Produce regular audits and reports to support quality assurance and continuous improvement.
Skills
Tools
Job description
Location: HMP Ashfield, Bristol, BS16 9QJ
Schedule: Full time, 40 hours per week
Ready to impact a better future?
Location: HMP Ashfield, Bristol, BS16 9QJ
Schedule: Full time, 40 hours per week
Ready to impact a better future?
As an Interventions Administrator in our HMP Ashfield team, you’ll provide essential administrative support to the Interventions and Psychology function, helping to deliver accredited programmes that support rehabilitation and reduce reoffending. Your work will help ensure prisoners are prepared for a successful return to their communities.
This is a role with real purpose. By maintaining accurate records, supporting programme delivery, and ensuring important information is managed effectively, you’ll help create a safe, secure, and respectful environment where rehabilitation can thrive. Our work touches lives every day, and your contribution will help create a positive impact for individuals, communities, and society's future.
- Maintain local and national databases, ensuring records for new arrivals and departures are accurate and up to date.
- Prepare information and documentation for Sentence Planning Reviews, ensuring prisoner files contain all required information.
- Record and maintain contact logs, emails, and case information in relevant systems, including NOMIS.
- Manage prisoner files in accordance with data protection requirements and established timelines.
- Support Post Programme Reviews by arranging meetings, recording minutes, and distributing reports to relevant stakeholders.
- Produce regular audits and reports to support quality assurance and continuous improvement within the department.
- Experience working in a busy administrative environment.
- Recent experience of taking accurate meeting minutes.
- Strong organisational and time management skills, with the ability to prioritise workloads effectively.
- Confidence working with data and maintaining accurate records.
- Excellent IT skills, including Microsoft Word, Excel, and PowerPoint, alongside strong written and verbal communication skills.
- 23 days’ holiday plus bank holidays (and the option to buy up to five additional leave days each year)
- Up to 6% contributory pension scheme
- Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.
An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Let’s impact a better future, together.
Company: Serco Limited Salary: £26510-26510 per annum Hours: Full-time Location: Bristol, BS16 9QJ Job type: Permanent Posting date: 27 Aug 2026 Closing date: 25 Sept 2026
Interventions Administrator
Location: HMP Ashfield, Bristol, BS16 9QJ
Salary: £26,510 per annum plus excellent benefits
Schedule: Full time, 40 hours per week
Ready to impact a better future?
Interventions Administrator
Location: HMP Ashfield, Bristol, BS16 9QJ
Salary: £26,510 per annum plus excellent benefits
Schedule: Full time, 40 hours per week
Ready to impact a better future?
As an Interventions Administrator in our HMP Ashfield team, you’ll provide essential administrative support to the Interventions and Psychology function, helping to deliver accredited programmes that support rehabilitation and reduce reoffending. Your work will help ensure prisoners are prepared for a successful return to their communities.
This is a role with real purpose. By maintaining accurate records, supporting programme delivery, and ensuring important information is managed effectively, you’ll help create a safe, secure, and respectful environment where rehabilitation can thrive. Our work touches lives every day, and your contribution will help create a positive impact for individuals, communities, and society's future.
- Maintain local and national databases, ensuring records for new arrivals and departures are accurate and up to date.
- Prepare information and documentation for Sentence Planning Reviews, ensuring prisoner files contain all required information.
- Record and maintain contact logs, emails, and case information in relevant systems, including NOMIS.
- Manage prisoner files in accordance with data protection requirements and established timelines.
- Support Post Programme Reviews by arranging meetings, recording minutes, and distributing reports to relevant stakeholders.
- Produce regular audits and reports to support quality assurance and continuous improvement within the department.
- Experience working in a busy administrative environment.
- Recent experience of taking accurate meeting minutes.
- Strong organisational and time management skills, with the ability to prioritise workloads effectively.
- Confidence working with data and maintaining accurate records.
- Excellent IT skills, including Microsoft Word, Excel, and PowerPoint, alongside strong written and verbal communication skills.
- 23 days’ holiday plus bank holidays (and the option to buy up to five additional leave days each year)
- Up to 6% contributory pension scheme
- Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.
An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Let’s impact a better future, together.
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