International Shipping & Trade Coordinator

SRG; Tadworth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading global company in the UK seeks an import and export coordinator to manage shipments and provide exceptional customer service. The role involves building relationships with customers, tracking shipments, and ensuring accurate documentation. The ideal candidate will have 1-2 years of experience, strong organizational skills, and a good understanding of shipping processes. Proficiency in SAP and fluent English are essential. This position is crucial in supporting the shipping team to enhance operational efficiency.

Qualifications

• 1-2 years of related experience in import/export.
• Understanding of Ocean documentation process.
• Competent understanding of Forwarder systems.

Responsibilities

• Act as the first contact for key customers to resolve issues.
• Track and trace shipments for customers.
• Ensure all shipping documentation is accurate.

Skills

Interpersonal skills

Organizational skills

Fluent in English

Understanding of INCOTERMS

Proactive attitude

Tools

SAP

ETMS

Edoc

Expo

Job description

A leading global company in the UK seeks an import and export coordinator to manage shipments and provide exceptional customer service. The role involves building relationships with customers, tracking shipments, and ensuring accurate documentation. The ideal candidate will have 1-2 years of experience, strong organizational skills, and a good understanding of shipping processes. Proficiency in SAP and fluent English are essential. This position is crucial in supporting the shipping team to enhance operational efficiency.