Export Sales Administrator: Certificates & Shipping

The Best Connection; Bolton; On-site; GBP 30,000 - 32,000; Full time

Job summary

The Best Connection Bolton is currently recruiting an Export Sales Administrator to join a busy team in Bolton. The role offers a competitive salary and regular hours, with opportunities to develop within a busy customer-focused environment.

In this position you will handle customer enquiries, raise Certificates of Origin and insurance certificates, quote customers, process orders, coordinate transport, and ensure timely export documentation is prepared and dispatched.

Qualifications

• Previous customer service or sales administration experience.
• Strong administration and organisational skills.
• Excellent communication skills, both written and verbal.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Confident using Microsoft Office and computer systems.
• Experience within manufacturing, logistics, export, or order processing environments would be advantageous.

Responsibilities

• Managing customer enquiries, availability requests, pricing queries, and sample requests.
• Quoting customers and entering quotations onto the system. Raising Certificates of Origin and insurance certificates.
• Creating new customer accounts, product codes, and SKUs
• Processing customer orders and raising works orders
• Coordinating transport and liaising with hauliers from quotation through to delivery
• Preparing dispatch notes, packing lists, certificates of origin, and insurance certificates
• Managing proforma invoices and export documentation
• Shipping coordination with customers and internal departments
• Maintaining order books and updating outstanding order reports
• Handling customer complaints, investigating issues, and ensuring resolutions are completed
• Managing product samples and communicating with manufacturing and warehouse teams
• Liaising with drivers, transport providers, and external suppliers
• General office and administration duties

Skills

Customer service

Administration

Communication

Multitasking

Organisational skills

Tools

Microsoft Office

Job description

The Best Connection Bolton is currently recruiting an Export Sales Administrator to join a busy team in Bolton. The role offers a competitive salary and regular hours, with opportunities to develop within a busy customer-focused environment.

In this position you will handle customer enquiries, raise Certificates of Origin and insurance certificates, quote customers, process orders, coordinate transport, and ensure timely export documentation is prepared and dispatched.