International Development Manager

DPD UK; Leigh Woods; On-site; GBP 57,000 - 69,000; Full time

Benefits offered by this job

Holiday trading

Maternity/Paternity package

Life assurance

Onsite parking

Retail discounts

Milestone days off

Eye care

Job summary

DPD UK is seeking a specialist commercial lead to identify, develop, and win new international business revenue. The role requires expert knowledge of international trade, duty regulations, and customs clearance to deliver bespoke logistics solutions beyond standard offerings.

You will manage the full sales cycle, oversee complex accounts, and ensure compliance, transitioning new customers to CRM teams within six months while driving ethical and sustainable logistics growth.

Qualifications

• Strong communication and presentation skills.
• Proven track record in achieving sales targets.
• Willingness to learn about international trade and products.
• Excellent time management to meet goals.
• Upsell and cross-sell experience.
• Negotiation and relationship-building abilities.
• Adaptability in a dynamic environment.

Responsibilities

• Manage end-to-end sales cycle for international business and exceed revenue targets.
• Design and implement bespoke international logistics solutions for complex accounts.
• Ensure due diligence and ISO-aligned documentation for credit facilities and compliance.
• Oversee handover of new accounts to CRM teams and ensure smooth transition.
• Lead and resolve high-level commercial escalations and monitor six-month performance.
• Share market insights and industry trends to inform internal developments.

Skills

Communication skills

Sales ability

Product knowledge

Time management

Upsell/Cross-sell

Negotiation

Collaboration

Resilience

Record keeping

Problem solving

DPD values

Job description

• Salary: Up to £62,954.12 per annum DOE, plus commission, company car or car allowance, laptop and mobile
• Location: National (we welcome applications nationally)
• Days of Work: Monday - Friday
• Hours of Work: 9.00 - 5.30

Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service.

You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.

When joining DPD you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do.

Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!

DPD is a Valuable 500 company and a Disability Confident Employer

• Salary: Up to £62,954.12 per annum DOE, plus commission, company car or car allowance, laptop and mobile
• Location: National (we welcome applications nationally)
• Days of Work: Monday - Friday
• Hours of Work: 9.00 - 5.30

Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service.

You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.

When joining DPD you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do.

Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!

DPD is a Valuable 500 company and a Disability Confident Employer

Job Description

To act as a specialist commercial lead, responsible for identifying, developing, and winning new and existing international business revenue. The role requires advanced subject matter expertise in international trade, duty regulations, and complex customs clearance processes to deliver bespoke logistics solutions that fall outside standard product offerings

Key Tasks/Areas of Responsibility will include:-

• Manage the end-to-end sales cycle to secure new international business, both core and bespoke, exceeding annual revenue targets, and strategically driving the adoption of the full international product portfolio, including mandated service product mix targets.
• Design, build, and implement custom international logistics solutions for complex accounts (beyond standard offerings) while serving as the commercial authority for all complex requirements, including duty management, customs clearance, and regulatory compliance.
• Enforce stringent commercial due diligence, including securing all documentation required for credit facilities to a minimum of ISO standard. Support cross-functional projects (IT, IOD, Operations) by providing and presenting market insights on competitor actions and international trends to ensure internal developments align with critical international market requirements
• Ensure strict compliance with all commercial policies, overseeing the professional handover of newly secured accounts to the relevant CRM team within six months, and providing all necessary documentation for a seamless customer transition.
• Own the resolution of high-level commercial escalations to bridge operational limitations and client expectations. Oversee and manage the commercial performance of all newly acquired accounts for the initial six-month period, establishing corrective action plans where necessary.
• Continuously maintain expert knowledge of global trade and competitor strategies. Proactively disseminate this expertise through high-value education, networking, industry events, and presentations to elevate the company’s market position.
• Responsible for identifying operational and service improvement opportunities to support international service excellence and evolving customer requirements. Collaborate with International Operations & Development to resolve issues, identify emerging export market needs and support bringing new solutions to market.

Qualifications

The successful candidate will need to have:

• Ability to communicate effectively at all levels and confidently perform presentations
• Proven sales ability to achieve and exceed personal sales plans and targets
• Willingness to learn and enhance knowledge of products, services and international trade
• Excellent time management skills to maximise the ability to reach goals
• Effective upsell and cross selling skills
• Strong influencing and negotiating skills
• Effective collaboration and relationship building skills
• Resilience, self-motivation and flexibility to thrive in a dynamic, ever-changing environment
• Good record keeping and adherence to policies and procedures
• Problem solving and effective decision-making
• Demonstrates the core values of DPD DNA – Passion, Respect, Honesty, Flexibility, Caring and Accountability

Additional Information

About our benefits:

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to all our customers.

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Free onsite parking for all employees
• Discounted shopping from 100’s of retailers including up to 5% off your weekly supermarket shop
• Milestone Days off to celebrate with your family and friends
• Free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you!