International Commercial Development Manager

Hermes; Prestwich; Hybrid; GBP 52,000 - 65,000; Full time

Benefits offered by this job

33 days annual leave including Bank H

Career progression opportunities

Flexible benefits including vouchers,

Bonus opportunities

Free digital GP service

50% discount on sending parcels

Cycle to Work

Employee Assistance Programme with

Job summary

Hermes is seeking an International Commercial Development Manager to drive cross-border sales and expand our international client base. You will own the end-to-end pipeline from prospecting to onboarding, delivering market insight and competitive offerings across regions.

You’ll collaborate with marketing, product, and carrier teams to refine propositions, present to board-level stakeholders, and accelerate growth while ensuring excellent customer experience and timely delivery.

Qualifications

• Extensive experience within International E-Commerce and Logistics.

Responsibilities

• Drive the end-to-end international sales pipeline, ensuring opportunities progress to closure.
• Inspire and support sales teams in identifying and winning international business opportunities.
• Work with Sales Management to maintain a healthy pipeline in both volume and value.
• Enhance international product knowledge across the wider sales community.
• Identify proposition gaps and collaborate with carrier management teams to improve the customer offering.
• Drive solutions that reduce implementation timelines and accelerate client onboarding.
• Partner with international customer service teams to ensure excellent post-launch support.
• Monitor the performance of new customers to ensure they’re trading in line with expectations.
• Contribute to company-wide projects and strategic initiatives.
• Support the development of international sales and product strategies.
• Work closely with Marketing to enhance client-facing proposition materials and sales collateral.

Skills

International sales

Cross-border e-commerce

Logistics

Account management

Board-level presentation

Negotiation

Data analysis

Travel willingness

Job description

Job Title: International Commercial Development Manager

Salary: Up to £65K plus commission & benefits

Location: Agile (Preference: M25 corridor)

Type: Permanent, full Time role.

What You\u2019ll Do

As a cross-border sales specialist within the Evri Premium Sales function, you\u2019ll be responsible for identifying and winning new international business opportunities while supporting the wider sales organisation with specialist expertise and market insight. You\u2019ll play a key role in strengthening our international proposition and ensuring clients receive an exceptional experience from prospecting through to implementation and beyond.

Key Responsibilities:

• Drive the end-to-end international sales pipeline, ensuring opportunities progress efficiently towards closure.
• Inspire and support sales teams in identifying and winning international business opportunities.
• Work with Sales Management to maintain a healthy pipeline in both volume and value.
• Enhance international product knowledge across the wider sales community.
• Identify proposition gaps and collaborate with carrier management teams to improve the customer offering.
• Drive solutions that reduce implementation timelines and accelerate client onboarding.
• Partner with international customer service teams to ensure excellent post-launch support.
• Monitor the performance of new customers to ensure they\u2019re trading in line with expectations.
• Contribute to company-wide projects and strategic initiatives.
• Support the development of international sales and product strategies.
• Work closely with Marketing to enhance client-facing proposition materials and sales collateral.

What We Can Offer You

• At least 33 days annual leave (including Bank Holidays)
• Career progression opportunities
• Flexible, inclusive benefits including shopping vouchers, insurance, and healthcare
• A culture where people are encouraged, supported, and valued
• Bonus opportunities (grade dependent)
• Free digital GP service for colleagues and their family
• 50% discount on sending parcels through Evri
• Cycle to Work scheme
• Employee Assistance Programme with free counselling support

What We\u2019re Looking For

We\u2019re seeking an experienced international sales professional with a strong background in cross-border e-commerce and logistics.

Essential Experience & Knowledge

• Extensive experience within International E-Commerce and Logistics.
• Proven track record of international business development and account management.
• Experience selling into the International B2B/C cross-border market.
• Confidence presenting and selling at board level.
• Strong understanding of international customer needs, market trends, and customer experience drivers.
• Ability to manage multiple priorities and deliver results at pace.

Skills & Behaviours

• Engaging, confident and commercially driven.
• Excellent communication, presentation and relationship-building skills.
• Strong negotiation and deal-closing capability.
• Self-motivated with the ability to work independently.
• Collaborative team player who enjoys working across multiple departments.
• Analytical thinker who can develop recommendations from various data sources.
• Comfortable challenging the status quo and driving continuous improvement.
• Able to perform under pressure and meet demanding deadlines.
• Additional Requirements
• Full UK Driving Licence.
• Willingness and ability to travel as required.