Internal Technical Sales Engineer

DRM Technic Ltd; Eccleshall; Presencial; GBP 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training and development opportunities

Descripción de la vacante

DRM Technic Ltd is seeking an experienced Internal Technical Sales Engineer for an office-based role in England. You will manage customer enquiries from initial discussion through quotation and order handover while blending customer contact with commercial responsibility and practical engineering know-how.

You will respond to technical inquiries, interpret drawings, prepare quotes, and liaise with engineering, production and suppliers. A strong CRM/ERP/MRP background is advantageous.

Formación

• Experience in internal technical sales or sales engineering.
• Practical electrical and/or mechanical engineering knowledge.
• Ability to read engineering drawings, tolerances and BOMs.
• Experience preparing technical quotations with pricing and terms.
• Balance technical fit with cost, margin and customer expectations.
• Strong communication, organisation and numerical skills.
• Familiarity with CRM/ERP/MRP or quotation systems.
• Ability to perform basic engineering calculations.

Responsabilidades

• Respond to technical sales enquiries by phone and email.
• Understand customer technical, operational and commercial needs.
• Interpret drawings, specs and BOMs for quotes.
• Prepare clear quotations with pricing, lead times and terms.
• Recommend suitable products or engineered solutions.
• Follow up quotations and maintain customer contact.
• Coordinate with engineering, production, purchasing and suppliers.
• Occasionally visit customer sites and trade shows as required.
• Ensure accurate order handovers and CRM records.

Conocimientos

Technical sales experience

Engineering knowledge

Reading engineering drawings

Quotation experience

Commercial awareness

Communication skills

MS Office proficiency

Herramientas

CRM systems

ERP/MRP systems

Quotation systems

Descripción del empleo

DRM Technic Ltd is looking for an experienced Internal Technical Sales Engineer for an office-based role, managing customer enquiries from initial discussion through quotation and order handover. This role suits someone who enjoys combining customer contact and commercial responsibility with practical electrical and/or mechanical engineering knowledge.

What you will do

• Respond to technical sales enquiries by telephone and email.
• Understand each customer's technical, operational and commercial requirements.
• Interpret engineering drawings, specifications and bills of materials.
• Prepare clear and accurate quotations, including pricing, lead times, scope and commercial terms.
• Recommend suitable products, components or engineered solutions.
• Follow up quotations and maintain regular customer communication.
• Liaise with engineering, production, purchasing and suppliers to confirm feasibility, cost and delivery.
• Make occasional visits to customer sites and attend trade exhibitions as required.
• Ensure complete and accurate order handovers and maintain CRM or business-system records.
• Build strong customer relationships and identify repeat-business opportunities.

What we are looking for

• Experience in internal technical sales, sales engineering, estimating, applications engineering or a similar role.
• Practical electrical and/or mechanical engineering experience and sound technical knowledge.
• Ability to read and understand engineering drawings, including dimensions, tolerances and materials.
• Experience preparing technical quotations or estimates.
• Commercial awareness and the ability to balance technical suitability, cost, margin and customer expectations.
• Strong communication, organisation, numerical ability and attention to detail.
• Confidence with Microsoft Office and familiarity with CRM, ERP, MRP or quotation systems.
• Ability to carry out basic engineering calculations such as flow rates, heat losses, electrical power requirements and sizing calculations.
• Knowledge of manufacturing processes, materials, machining, fabrication or technical components.
• A record of converting technical enquiries into profitable orders.

What we offer

• A varied role combining technical problem-solving with customer relationship development.
• Close collaboration with experienced engineering and commercial colleagues.
• Competitive salary and benefits, dependent on experience.
• Relevant training and development opportunities.

DRM Technic Ltd is an equal opportunities employer.