Internal Senior Freezer Team Leader

JJ Food Service Limited; Wimbledon; On-site; GBP 32,000 - 42,000; Full time

Job summary

JJ Food Service Limited in Wimbledon is seeking a Senior Freezer Team Leader to oversee the day-to-day operations of the frozen goods area. You will lead, organise and direct the workflow, ensuring orders are correct and stock is managed efficiently.

You will monitor staff performance, promote health and safety, and develop processes to reduce costs while improving on-time loading and customer satisfaction. Flexibility to cover other warehouse roles is required.

Qualifications

• GCSEs including English and Mathematics (A-C) or equivalent.
• Relevant work experience will be considered.
• Forklift license is preferable.

Responsibilities

• Lead and direct the workflow of frozen goods for collection and delivery.
• Maintain accurate stock records with Stock Control.
• Ensure freezer and chiller temperatures are maintained.
• Supervise and develop team, monitor attendance and performance.
• Ensure safety and compliance with Health & Safety guidelines.
• Cover for other roles in Warehouse as required.

Skills

Thorough product knowledge

Strong team building capacity

Excellent communication

Active listening

Forklift licence preferable

Education

4 GCSEs A-C including English and Mathematics

Job description

Job Role

Senior Freezer Team Leader

To be considered for this position Internal Senior Freezer Team Leader you must be a current employee of JJ Food Service Ltd.

Group

Operations

Branch

Wimbledon

Team

Shared Resources Team

Job Type

Full Time

Job Role

Senior Freezer Team Leader

Report To

• Branch Manager
• Deputy Branch Manager
• Warehouse Manager
• Picking Manager

Reported From

Allocated Wimbledon Operations Operative/ Freezer Operatives

Primary Responsibility

Lead, organise and direct the work flow of frozen goods in accordance with documentations.

Assist in the development and implementation of recommendations to improve productivity, quality, and efficiency of operations, including reducing operational costs, increasing on-time loading, and increasing customer satisfaction.

List Areas Of Daily And Long-term Responsibilities

General

• Lead the process of work flow of frozen items for collection and delivery ensuring orders are correct.
• Communicate with Stock Control team for maintenance of accurate records.
• Ensure the maintenance of the products and the freezer & chiller temperature
• Ensure that goods are stored and picked at the agreed quantities, right temperature and intact packaging, free from damages, pest infestation.
• Ensure that freezer and chiller are running at the correct temperature and the integrity of products is maintained.
• Tour the freezer regularly, talking to colleagues and customers to identify or resolve urgent issues
• Ensure security of the stock and warehouse environment
• Ensure there is effective communication amongst team
• Attend and provide feedback in management meetings
• Identify strategies to implement cost reduction measures in activities of freezer environment
• Cover for other roles within the Warehouse where necessary

Human Resources

• Monitor staff performance
• Manage employee relationship issues
• Set employee attendance and payments to the system accurately and on time

Training

• Encourage and support employees to participate in the training
• Observe the results and provide feedback to contribute to the evaluation process

Health and Safety

• Resolve health and safety, legal and security issues
• Ensure freezer, the workplace and work equipment are safe for workers, visitors and contractors.
• Ensure that employees are trained on how to do their job and adhere to Health & Safety guidelines
• Ensure that accidents are investigated and corrective actions taken to prevent recurrence.
• Ensure good housekeeping, and company properties are in good order. (Forklift trucks, racking, vehicles, freezer, computers, etc.)
• Report any damage of the company property to the relevant department
• Liaise with H&S/QA department on health and safety, food safety issues

Other

• Provide feedback to enhance product performance and temperature
• Seek to improve relations with regard to the provision of efficient communications to facilitate product development and issue management
• To ensure that the company internal/external customer care & equal opportunity policies are adhered to at all times.
• Ensure compliance with policies and procedures for Health & Safety
• Adhere to all company policies, procedures and business requirements
• Undertake additional tasks and responsibilities as may be reasonably expected of the role and as necessary in order to achieve the objectives of the department and JJ Food Service goals.
• Maintain confidentiality in accordance with the General Data Protection Regulation (GDPR)

Education

4 GCSE’s A-C including English and Mathematics or equivalent qualifications

Relevant work experience will be considered

Physical Requirements

Lifting: The job will involve manual handling (lifting or moving products or equipment). You will be provided with training to undertake manual handling safely, using the equipment provided where necessary.

Physical requirements: pushing, pulling the trolley to carry the above items occasionally.

Equipment: Pump trucks, forklifts, reach truck. You will be trained to use appropriate equipment depending on the load you are required to lift.

Skills

• Thorough product knowledge
• Strong team building capacity
• Excellent communication and 'people skills'
• Actively listen to others to understand their perspective and ensure continuous understanding regardless of communication channel or audience.
• Forklift licence is preferable

It is an express condition of employment that you are prepared, whenever necessary, to transfer to alternative groups or duties within our business. During holiday periods, etc. it may be necessary for you to take over some duties normally performed by colleagues. This flexibility is essential as the type and volume of work is always subject to change, and it allows us to operate efficiently and gain maximum potential.