Internal Sales Representative

Arrow Enterprise Computing Solutions; Harlow; On-site; GBP 26,000 - 42,000; Full time

Job summary

Arrow Global Components (AGC), part of Arrow Electronics, is seeking an Inside Sales Representative for our team in Harlow, UK. You will act as a trusted advisor to customers, manage relationships with suppliers, and execute sales strategies to drive revenue and growth.

You will work closely with Account Management and Field Application Engineer teams to maximize opportunities, negotiate quotes, and use CRM tools like Salesforce to track activities and performance.

Qualifications

• Business fluency in English.
• Proven experience in inside sales or a similar role in electronics distribution.
• Proactive and persistent approach to sales execution.
• Familiarity with CRM tools like Salesforce and PowerBI is a plus.

Responsibilities

• Serve as a trusted advisor to customers, maximizing component and solution opportunities through direct engagement and personalized selling.
• Proactively follow up on quotes, gather and respond to competitive information.
• Negotiate and close sales to achieve revenue and profitability targets.
• Develop and execute strategic sales approaches to gain market share in key segments.
• Identify new business opportunities and upsell/cross-sell relevant products and services.
• Address customer challenges such as part obsolescence, new product introductions, and supply shortages with tailored solutions.

Skills

English fluency

Inside sales experience

Proactive selling

Sales mindset

Tools

Salesforce

PowerBI

Job description

Position: Internal Sales Representative

Job Description

As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer side.

Are you a motivated and results-driven sales professional with a passion for building strong customer relationships and driving growth?

We're looking for an Inside Sales Representative to join our team in Harlow and play an important role in front-line selling, managing customer relationships, and executing sales strategies to achieve revenue and growth targets.

About the Role

As an Inside Sales Representative, you will act as a trusted advisor to our customers, using your sales skills, clear communication, and proactive approach to drive sales conversions. You will work closely with customers and suppliers, building relationships, identifying opportunities, and delivering tailored solutions.

Key Responsibilities

Sales & Business Development

• Serve as a trusted advisor to customers, maximizing component and solution opportunities through direct engagement and personalized selling
• Proactively follow up on quotes, gather and respond to competitive information
• Negotiate and close sales to achieve revenue and profitability targets
• Develop and execute strategic sales approaches to gain market share in key segments
• Identify new business opportunities and upsell/cross-sell relevant products and services
• Address customer challenges such as part obsolescence, new product introductions, and supply shortages with tailored solutions

Customer and Supplier Relationship Management

• Build and maintain strong, long-term relationships with customers and suppliers
• Understand customer needs and provide tailored solutions to ensure satisfaction
• Collaborate with internal and external teams, including Account Management and Field Application Engineer team, to maximize selling opportunities

Sales Strategy & Execution

• Develop and execute quote strategies to maximize conversion rates and profitability
• Utilize proprietary quote analytics and automation tools to enhance efficiency
• Track and analyze sales performance, providing insights to improve sales approaches
• Maintain accurate records of customer interactions and sales activities using CRM tools like Salesforce

Campaigns & Market Expansion

• Drive and follow through on targeted selling campaigns to boost customer engagement and sales conversions
• Communicate and confirm acceptance of all price increases
• Stay informed about industry trends, competitor activities, and customer needs to refine sales tactics
• Participate in sales training and continuous learning to improve selling skills and product knowledge

What We're Looking For

• Business fluency in English
• Proven experience in inside sales or a similar role in electronic component distribution
• A proactive and persistent approach to sales execution
• Familiarity with CRM tools like Salesforce and PowerBI is a plus

What You'll Get

• You will be given responsibility for a group of existing customers
• Support from our Sales Operations Associate Team for price administration
• Assistance from our Customer Service Team for order backlog administration
• The opportunity to focus fully on winning business and driving growth
• To work in a challenging, diverse, dynamic corporate environment
• Professional and personal development
• Attractive, performance-based remuneration and benefits

Location: UK-Harlow, United Kingdom (Kao Park Hockham Way)

Time Type: Full time

Job Category: Sales