Internal Sales Pro: Grow Key Accounts & Service

Rexel; Cardiff; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Bonus Scheme

33 days annual leave including bank

Learning opportunities

Health & wellbeing initiatives

Contributory pension scheme

Life assurance

Staff discounts

Exclusive holiday offers

Financial support and education

Job summary

Rexel is seeking an Internal Sales Person for the Cardiff branch to manage existing customer accounts and develop new business, delivering excellent sales service across phone, in-branch, and email channels. You will be the first point of contact for key accounts, building relationships and growing a robust client portfolio.

The role emphasizes collaboration, accountability, and customer focus, with opportunities to support the wider branch team and contribute to a high-performance culture.

Qualifications

• COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives
• TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments
• CUSTOMER FOCUS: building strong customer relationships and delivering customer-centric solutions

Responsibilities

• Manage existing customer accounts and develop new business to meet branch targets with excellent sales service
• Provide outstanding customer service to key customers over the phone, in branch, or via email to drive loyalty
• Be the first point of call for key accounts and develop your client portfolio
• Understand client requirements, build rapport and grow accounts
• Support the wider branch team, serve on the Trade Counter and assist with picking/packing to ensure timely orders
• Contribute to a high-performance culture and customer-centric solutions

Skills

Collaboration

Accountability

Customer focus

Job description

Rexel is seeking an Internal Sales Person for the Cardiff branch to manage existing customer accounts and develop new business, delivering excellent sales service across phone, in-branch, and email channels. You will be the first point of contact for key accounts, building relationships and growing a robust client portfolio.

The role emphasizes collaboration, accountability, and customer focus, with opportunities to support the wider branch team and contribute to a high-performance culture.