Internal Sales Executive

Talent Guardian; West Midlands; In loco; GBP 35.000 - 40.000; Tempo pieno

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Bonus

Descrizione del lavoro

Talent Guardian is seeking an enthusiastic Internal Sales Executive to join our established metals and materials supply business in the West Midlands. You will manage your own customer accounts, identify new opportunities and drive growth within a fully office-based role in Brierley Hill.

The role focuses on building strong customer relationships, handling quotations, processing orders and meeting sales targets while contributing to a supportive sales team.

Competenze

• Experience in internal sales, telesales or a customer-facing commercial role.
• Confident, professional telephone manner and ability to build relationships.
• Proactive sales approach with outbound calling skills.
• Excellent communication, organisation and time management.
• Strong IT skills and ability to learn new systems.

Mansioni

• Make outbound sales calls to identify new business opportunities.
• Follow up on quotations and enquiries to maximise sales.
• Manage your own portfolio of accounts and relationships.
• Handle inbound enquiries, provide quotations and process orders.
• Proactively generate new leads and develop new business.
• Liaise with suppliers for competitive quotations.
• Support purchasing and collaborate with sales teams.
• Respond to customer queries professionally and efficiently.
• Maintain accurate customer records and sales activity in CRM.
• Work towards individual and team sales targets.

Conoscenze

Internal sales

Account management

Outbound calling

Customer relationships

Communication

Strumenti

CRM systems

Microsoft Office

Descrizione del lavoro

Internal Sales Executive

Location: Brierley Hill

Salary: £35,000 - £40,000 DOE + Bonus

Job Type: Full Time, Permanent

Working Hours:

• Monday to Thursday: 8:30am - 5:00pm
• Friday: 8:30am - 4:30pm
• Fully office based

The Opportunity

Talent Guardian are recruiting for an enthusiastic and driven Internal Sales Executive to join a well-established and successful business within the metals and materials supply industry, based in Brierley Hill, West Midlands.

This is a fantastic opportunity for someone who enjoys building customer relationships, generating new business and providing excellent customer service.

We are open to candidates with previous experience within the metals industry, as well as motivated individuals with a strong sales or customer service background who are keen to learn and develop their careers.

You will be joining a supportive sales team, managing your own customer accounts, identifying new opportunities and helping to drive business growth.

The Role

As an Internal Sales Executive, your responsibilities will include:

• Making outbound sales calls to existing and lapsed customers to identify new business opportunities.
• Following up on customer quotations and enquiries to maximise sales opportunities.
• Building and maintaining strong relationships with customers, managing your own portfolio of accounts.
• Handling inbound customer enquiries, providing quotations and processing orders accurately.
• Proactively generating new leads and developing new business.
• Liaising with suppliers to obtain competitive quotations for customer requirements.
• Supporting purchasing activities and working closely with the wider sales and purchasing teams.
• Responding to customer queries and complaints, ensuring they are handled professionally and efficiently.
• Maintaining accurate customer records and sales activity using CRM systems.
• Working towards individual and team sales targets.

About You

We're looking for someone who has:

• Previous experience within internal sales, telesales, account management or a customer-facing commercial role.
• A confident and professional telephone manner, with the ability to build strong customer relationships.
• A proactive approach to sales, with the confidence to make outbound calls and identify opportunities.
• Excellent communication, organisation and time management skills.
• Strong computer skills, including Microsoft Office, and the ability to learn new systems.
• A positive attitude, strong work ethic and motivation to achieve targets.
• The ability to work independently while contributing to a supportive team environment.

Experience within the metals, engineering, manufacturing or materials supply industry would be highly advantageous, but is not essential.

Full consideration will be given to candidates with transferable sales skills and a willingness to learn.

Salary & Benefits

• £35,000 - £40,000 DOE
• Additional bonus structure linked to branch performance and achievement of targets.
• Permanent, full-time opportunity.
• Monday to Friday working hours, with no weekend working.
• Opportunity to develop your sales career within an established business.