Internal Sales Executive

Confidential; Huddersfield; Vor Ort; GBP 32.000 - 39.000; Vollzeit

Benefits dieser Stelle

Bonus

Product training

Office in Huddersfield

Zusammenfassung

Confidential in Huddersfield is seeking an Internal Sales Executive to join our team. You will be the key contact for trade customers, sourcing the right products and maximising sales opportunities while delivering outstanding service.

This role focuses on internal sales with a technical parts background, emphasising product knowledge, customer relationships, and a proactive sales approach to close orders. The position is office-based in Huddersfield, with training and ongoing support provided.

Qualifikationen

• Experience in internal sales, B2B sales, or trade counter sales.
• Excellent telephone communication and customer-focused approach.
• Proactive sales mindset with ability to follow up opportunities.
• Attention to detail with product specs, quotations, and part numbers.
• Ability to manage multiple enquiries in a busy environment.

Aufgaben

• Handle incoming sales enquiries via telephone and email from engineers and trade customers.
• Proactively follow up quotations and convert enquiries into orders.
• Identify correct components and offer suitable alternatives when appropriate.
• Prepare accurate, competitive quotations and process orders.
• Collaborate with purchasing, warehouse and logistics to fulfil orders efficiently.
• Provide customers with product availability, pricing and delivery information.
• Identify opportunities to increase sales and develop repeat business.
• Maintain accurate records in CRM and order management systems.

Kenntnisse

Customer relationships

Commercial awareness

Organised

Telephone communication

CRM systems

Multi-tasking

Tools

CRM software

Order processing software

Microsoft Office

Jobbeschreibung

Internal Sales Executive

Location: Huddersfield, West Yorkshire (Office-Based)
Salary: 35,000 Basic + Bonus
Hours: Monday to Friday, 8:30am - 5:00pm

An Exciting Opportunity in a Specialist Industry

Are you a confident, commercially minded sales professional who enjoys building relationships, delivering excellent customer service and turning enquiries into sales?

This company is looking for an enthusiastic Internal Sales Executive to join its team in Huddersfield.

Specialising in the supply of industrial door and loading bay parts to the trade, this company supports engineers, installers and service companies with the components they need to keep equipment operating safely and efficiently.

This is a fantastic opportunity for someone with a background in internal sales, technical parts or B2 B customer service to join a specialist business where product knowledge, customer relationships and a proactive sales approach are key to success.

Experience within the industrial door industry would be a real advantage, but we're equally interested in candidates from other technical sales or parts backgrounds.

The Role

As an Internal Sales Executive, you'll be a key point of contact for trade customers, helping them source the right products while maximising sales opportunities and delivering an outstanding level of service.

• Handling incoming sales enquiries via telephone and email from engineers, installers and trade customers.
• Proactively following up quotations, developing customer relationships and converting enquiries into orders.
• Identifying the correct industrial door and loading bay components, offering suitable alternatives where appropriate.
• Preparing accurate, competitive quotations and processing customer orders.
• Working closely with purchasing, warehouse and logistics teams to ensure orders are fulfilled efficiently.
• Providing customers with product availability, pricing and delivery information.
• Identifying opportunities to increase sales from existing customers and develop repeat business.
• Resolving customer queries and maintaining accurate records using internal CRM and order management systems.

What We're Looking For

We're looking for someone who is proactive, organised and confident speaking with customers, with the commercial awareness to spot opportunities and turn conversations into sales.

• Previous experience in internal sales, B2 B sales, trade counter sales or a technical parts environment.
• Excellent telephone communication skills and a confident, customer-focused approach.
• A proactive sales mentality with the ability to follow up opportunities and close orders.
• Strong attention to detail when dealing with product specifications, quotations and part numbers.
• Good organisational skills and the ability to manage multiple enquiries in a busy environment.
• Comfortable using Microsoft Office, CRM systems or order processing software.

Industry knowledge would be particularly desirable, especially experience with products such as:

• Industrial roller shutters and sectional overhead doors.
• High-speed and fast-action doors.
• Dock levellers and loading bay equipment.
• Door motors, control panels and automation components.
• Safety edges, seals, sensors and associated spare parts.

However, candidates with experience selling engineering components, electrical parts, mechanical spares or other technical products are also encouraged to apply.

What's On Offer?

• 35,000 basic salary plus bonus.
• Monday to Friday working hours - no weekends.
• Permanent, office-based position in Huddersfield.
• Specialist product training and ongoing support.
• Opportunity to develop your technical knowledge and sales expertise.
• A varied role combining customer service, relationship management and commercial sales.