Internal Sales Executive

Tdrs Llc; Huddersfield; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Office-based role

Product training

Career development

Job summary

Tdrs Llc, Huddersfield, is seeking an Internal Sales Executive to join our office-based team. You will be the key contact for trade customers, source the right components, and maximise sales with a proactive, customer-focused approach.

Requirements include experience in internal or B2B sales, strong telephone skills and familiarity with CRM/order processing software. Industry knowledge of industrial doors is advantageous, and training will be provided.

Qualifications

• Background in internal sales, technical parts or B2B customer service.
• Experience handling trade customers and quotations.
• Knowledge of industrial doors or similar technical products is a plus.

Responsibilities

• Handle incoming sales enquiries via phone and email from trade customers.
• Proactively follow up quotations and convert enquiries into orders.
• Identify correct components and offer suitable alternatives.
• Prepare quotations, process orders and coordinate with purchasing, warehouse and logistics.
• Provide product availability, pricing and delivery information.
• Develop repeat business and maintain CRM records.

Skills

Internal sales experience

B2B sales

Customer service

Telephone communication

CRM systems

Order processing software

Microsoft Office

Tools

CRM systems

Order processing software

Microsoft Office

Job description

Location: Huddersfield, West Yorkshire (Office-Based)
Salary: 35,000 Basic + Bonus
Hours: Monday to Friday, 8:30am - 5:00pm

An Exciting Opportunity in a Specialist Industry

Are you a confident, commercially minded sales professional who enjoys building relationships, delivering excellent customer service and turning enquiries into sales?

This company is looking for an enthusiastic Internal Sales Executive to join its team in Huddersfield.

Specialising in the supply of industrial door and loading bay parts to the trade, this company supports engineers, installers and service companies with the components they need to keep equipment operating safely and efficiently.

This is a fantastic opportunity for someone with a background in internal sales, technical parts or B2B customer service to join a specialist business where product knowledge, customer relationships and a proactive sales approach are key to success.

Experience within the industrial door industry would be a real advantage, but we're equally interested in candidates from other technical sales or parts backgrounds.

The Role

As an Internal Sales Executive, you'll be a key point of contact for trade customers, helping them source the right products while maximising sales opportunities and delivering an outstanding level of service.

Your day-to-day responsibilities will include:

• Handling incoming sales enquiries via telephone and email from engineers, installers and trade customers.
• Proactively following up quotations, developing customer relationships and converting enquiries into orders.
• Identifying the correct industrial door and loading bay components, offering suitable alternatives where appropriate.
• Preparing accurate, competitive quotations and processing customer orders.
• Working closely with purchasing, warehouse and logistics teams to ensure orders are fulfilled efficiently.
• Providing customers with product availability, pricing and delivery information.
• Identifying opportunities to increase sales from existing customers and develop repeat business.
• Resolving customer queries and maintaining accurate records using internal CRM and order management systems.

What We're Looking For

We're looking for someone who is proactive, organised and confident speaking with customers, with the commercial awareness to spot opportunities and turn conversations into sales.

Ideally, you'll have:

• Previous experience in internal sales, B2B sales, trade counter sales or a technical parts environment.
• Excellent telephone communication skills and a confident, customer-focused approach.
• A proactive sales mentality with the ability to follow up opportunities and close orders.
• Strong attention to detail when dealing with product specifications, quotations and part numbers.
• Good organisational skills and the ability to manage multiple enquiries in a busy environment.
• Comfortable using Microsoft Office, CRM systems or order processing software.

Industry knowledge would be particularly desirable, especially experience with products such as:

• Industrial roller shutters and sectional overhead doors.
• High-speed and fast-action doors.
• Dock levellers and loading bay equipment.
• Door motors, control panels and automation components.
• Safety edges, seals, sensors and associated spare parts.

However, candidates with experience selling engineering components, electrical parts, mechanical spares or other technical products are also encouraged to apply.

What's On Offer?

• 35,000 basic salary plus bonus.
• Monday to Friday working hours - no weekends.
• Permanent, office-based position in Huddersfield.
• Specialist product training and ongoing support.
• Opportunity to develop your technical knowledge and sales expertise.
• A varied role combining customer service, relationship management and commercial sales.