Internal Sales Executive

TDRS Recruitment Limited; Huddersfield; In loco; GBP 31.500 - 38.500; Tempo pieno

Descrizione del lavoro

A leading trade parts supplier is looking for an Internal Sales Executive in Huddersfield. In this office-based role, you will handle inquiries from trade customers, manage calls/emails, and convert quotations into orders. Ideal candidates will have experience in internal sales or B2B service, strong communication skills, and knowledge of industrial doors. The position offers a salary of £35,000 plus a bonus, with stable hours and opportunities for training and career progression.

Competenze

• Experience in internal sales, trade counter, or B2B customer service.
• Confident communicator with strong telephone manner.
• High attention to detail with part references/specifications.
• Organised and able to manage a busy workload.
• Knowledge of industrial doors and loading bay equipment.

Mansioni

• Manage inbound and outbound calls/emails from trade customers.
• Identify and recommend suitable industrial door/loading bay parts.
• Produce accurate quotations and convert them into orders.
• Process sales orders efficiently and liaise with logistics.

Conoscenze

Internal sales experience

Strong telephone communication

Attention to detail

Organised and proactive

Good IT skills (CRM/ERP, Microsoft Office)

Knowledge of industrial doors and parts

Descrizione del lavoro

A well-established trade-only parts supplier within the industrial door and loading bay sector is looking to hire an Internal Sales Executive for its Yorkshire office.

The Role

You’ll support a trade-only customer base (installers, engineers and service/installation companies), handling enquiries, identifying the correct parts, preparing quotations, and converting orders. This is a fast-paced internal role where accuracy, responsiveness and product/problem-solving are key.

Key Responsibilities

• Manage inbound and outbound calls/emails from trade customers
• Identify the correct industrial door/loading bay parts and recommend suitable alternatives where required
• Produce accurate quotations, follow up proactively, and convert quotes into orders
• Process sales orders efficiently, ensuring correct pricing, part references and delivery requirements
• Liaise with purchasing, warehouse and logistics to confirm availability, lead times and dispatch
• Resolve order queries, delivery issues and returns in a solutions-focused manner
• Maintain accurate CRM/ERP records and keep customer details up to date
• Support customer retention and account development through consistent service and follow-up

What We’re Looking For

• Experience in internal sales, trade counter/parts, or B2B customer service
• Confident communicator with a strong telephone manner
• High attention to detail, comfortable working with part references/specifications
• Organised, proactive and able to manage a busy workload
• Good IT skills (CRM/ERP and Microsoft Office)
• Knowledge of industrial doors and loading bay equipment/parts (e.g., roller shutters, sectional doors, fast action doors, dock levellers, control panels, safety edges, seals, motors)
• Experience supporting field engineers or trade customers in a parts environment

What’s On Offer

• £35,000 salary + bonus
• Stable hours: Mon–Fri, 08:30–17:00
• Office-based role in Huddersfield
• Training and support to build product knowledge and progress your sales career