Internal Sales Executive

Francesca's Recruitment Ltd; Danesmoor; On-site; GBP 32,000 - 50,000; Full time

Benefits offered by this job

Annual bonus

Early finish Fridays

Training provided

Long-term progression

Job summary

Francesca's Recruitment Ltd is recruiting for an Internal Sales Executive to join a long-established industrial manufacturing organisation in Clay Cross. This is an excellent opportunity for someone who thrives in a customer-focused sales environment and enjoys managing both inbound and outbound customer communication.

The successful candidate will have a minimum of two years' experience in internal sales, a confident telephone manner, excellent communication and relationship-building skills,

Qualifications

• Minimum of two years' experience in an internal sales, customer service, or commercial sales role.
• Confident and professional telephone manner.
• Excellent communication and relationship-building skills.
• Strong organisational skills with a high level of attention to detail.

Responsibilities

• Manage and respond to inbound sales enquiries professionally and accurately.
• Conduct confident outbound follow-up calls to warm leads and existing customers.
• Prepare quotations, process customer orders, and maintain accurate CRM records.
• Produce customer quotations, proposals, and sales documentation.
• Liaise with internal departments to ensure the smooth progression of customer orders.
• Provide administrative and commercial support to the external sales team.
• Build and maintain strong relationships with customers while delivering excellent service.

Skills

Internal sales experience

Telephone manner

Communication skills

Attention to detail

Tools

CRM software

Job description

Internal Sales Executive – Industrial Sector

Location: Clay Cross

Salary: £32,000–£50,000 DOE + £8,000–£12,000 Annual Bonus

Hours:

• Monday–Thursday: 8:30am–4:30pm or 9:00am–5:00pm
• Friday: 9:00am–1:00pm

Contract: Full-time, Office-Based (No Remote Working)

Francesca's Recruitment Ltd is recruiting for a professional and motivated Internal Sales Executive to join a long-established industrial manufacturing organisation. This is an excellent opportunity for someone who thrives in a customer-focused sales environment and enjoys managing both inbound and outbound customer communication.

About the Company

Our client is a respected and long-established industrial manufacturer based in Clay Cross. The business offers a stable, supportive working environment, comprehensive product training, and excellent long-term career development opportunities.

Key Responsibilities

• Manage and respond to inbound sales enquiries professionally and accurately.
• Conduct confident outbound follow-up calls to warm leads and existing customers.
• Prepare quotations, process customer orders, and maintain accurate CRM records.
• Produce customer quotations, proposals, and sales documentation.
• Liaise with internal departments to ensure the smooth progression of customer orders.
• Provide administrative and commercial support to the external sales team.
• Build and maintain strong relationships with customers while delivering excellent service.

Candidate Requirements

• Minimum of two years' experience in an internal sales, customer service, or commercial sales role.
• Confident and professional telephone manner.
• Excellent communication and relationship-building skills.
• Strong organisational skills with a high level of attention to detail.
• Proactive, self-motivated, and customer-focused approach.
• Experience within an industrial, manufacturing, engineering, or technical product environment would be advantageous.

Benefits

• Competitive salary of £32,000–£50,000, depending on experience.
• Annual bonus of £8,000–£12,000.
• Stable and supportive working environment.
• Early finish every Friday.
• Full product and systems training provided.
• Long-term career progression opportunities.

If you're an enthusiastic sales professional looking to join a successful and growing manufacturing business, we'd love to hear from you.