Internal Sales Developer

Marshalls PLC; Ramsbottom; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

26 days holiday plus bank holidays

Guaranteed Christmas shutdown

Healthcare Cash Plan

Enhanced family leave

5% employer matched pension

Job summary

Marshalls plc is seeking an Internal Sales Developer in Ramsbottom (Hybrid) to quote accurately, manage accounts, and support external sales teams. You will optimise CRM/ERP tools, handle inbound queries, and contribute to a fast-paced sales environment across our Mortars & Screeds division.

The role emphasizes customer-focused communication, efficient processing of quotations, and active participation in improving internal processes with the aim of driving sales and customer satisfaction.

Qualifications

• Experience with CRM and ERP systems to manage sales data.
• Ability to produce accurate quotations and manage margins.
• Experience handling high-volume email enquiries with professional etiquette.

Responsibilities

• Create and deliver accurate quotations in a timely manner while collaborating with external sales counterparts to manage opportunities and accounts.
• Optimise internal resources such as CRM, AX, and Fast-quote for streamlined account management.
• Prioritise inbound calls, manage email inquiries across channels, and act as first point of contact for customer complaints.

Skills

CRM systems

ERP (Dynamics AX)

Quotations

Email management

Internal tools

Field sales collaboration

Multitasking

Territory management

Tools

Fast-quote

Job description

Internal Sales Developer Ramsbottom (Hybrid) Competitive Salary, & Benefits plus bonus

At Marshalls plc, we believe building tomorrow's world starts with what we can create together today. Since the 1890s, we've grown from a Yorkshire stone business into a leading UK manufacturer of building, roofing and landscaping solutions. Today, we support the people who design, build and maintain the homes, schools, hospitals, streets and infrastructure that communities across the UK rely on. Built on generations of expertise, we're known for quality, innovation and sustainability, helping our customers bring their vision to life and create places that work today and last for generations. We're proud of our heritage, excited by what's next and committed to helping our colleagues grow, develop and make a real difference. Together, we're building tomorrow's world. Our operations are organised into three distinct divisions: Landscape Products, Building Products, and Roofing Products.

Marshalls Mortars & Screeds forms part of our Building Products division and is one of the UK's leading providers of ready mix mortar and screed, supporting construction projects across the country through a network of strategically located plants and a dedicated team of industry experts. Our reputation is built on delivering outstanding product quality, reliable service and innovative solutions that help our customers work smarter. From advanced screed technologies and efficient delivery capabilities to digital tools that enhance the customer experience, we're committed to setting the standard in our industry. Connecting customers with the right products, expertise and support is what our Sales team does best.

What's the mission?

We are looking for a confident and influential communicator to become an integral part of our Mortars and Screeds team as an Internal Sales.

You will be responsible for:

• Creating and delivering accurate, customer-friendly quotations in a timely manner while collaborating closely with external sales counterparts to manage opportunities and accounts effectively.


• Optimise internal resources such as CRM, AX, and Fast-quote, ensuring streamlined account management.


• Enhance the customer experience by prioritising inbound calls to minimise wait times, managing email inquiries across multiple channels, and serving as the first point of contact for handling and raising customer complaints.

What are the mission-critical skills?

• Experience using CRM software and ERP systems (such as Microsoft Dynamics Ax) to manage customer data and sales pipelines.


• Strong ability to produce accurate pricing quotations and understand margin requirements within a fast-paced sales environment.


• Proven ability to manage high-volume email traffic and digital enquiries with speed and professional etiquette.


• Skilled at using internal sales tools (e.g., Fast-quote) to streamline the \"quote-to-order\" process.


• Knowledge of working effectively with external field sales teams to synchronize account strategies and close opportunities.


• Exceptional ability to multitask and re-prioritise workloads in response to urgent inbound customer demands.


• A proactive \"take-charge\" attitude toward managing a designated territory.

Why join Marshalls?

Our colleagues have been at the heart of Marshalls for generations and will continue to be the driving force behind our success for generations to come. That's why we're committed to creating opportunities for our people to develop their skills, grow their careers and realise their potential. Visit www.marshalls.co.uk/careers to learn more about us!

What's in it for you?

• 26 days' holiday plus bank holidays


• Guaranteed Christmas shutdown


• Healthcare Cash Plan, helping towards dental, optical, prescriptions and much more


• Enhanced family leave policies, available from day one


• 5% employer matched pension scheme


• Ongoing learning and development opportunities


• Cycle to Work scheme


• Employee discounts on Marshalls and Marley products


• Discounts with hundreds of leading retailers


• Access to the Marshalls Wellbeing Centre, supporting your Move, Money and Mind goals


• Share Purchase Scheme


• Life Assurance

Equal Opportunities

Whoever you are and whatever your background, you'll find a fair and supportive workplace at Marshalls. You're unique, and we want you to bring your whole self to work every day. We're committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral or ethical responsibility, it's the right thing to do. We want our colleagues to reflect the diverse nature of the communities we serve and create an environment where everyone