Internal Sales Developer

Marshalls; United Kingdom; Hybrid; GBP 30,000 - 48,000; Full time

Benefits offered by this job

26 days holiday plus bank holidays

Guaranteed Christmas shutdown

Healthcare Cash Plan

Enhanced family leave

5% employer matched pension scheme

Ongoing learning and development

Cycle to Work scheme

Employee discounts on Marshalls andha

Discounts with retailers

Marshalls Wellbeing Centre access

Share Purchase Scheme

Life Assurance

Job summary

Marshalls plc is seeking an Internal Sales Developer for Ramsbottom in a hybrid role. You will act as the primary internal contact for customers within a designated sales area, focusing on pricing, quotations, and swift order processing.

You will work closely with external sales to manage opportunities, optimise internal resources like CRM and Fast-quote, and enhance the customer experience by handling calls and emails efficiently.

Qualifications

• Experience using CRM and ERP to manage data and pipelines.
• Ability to produce accurate quotations and understand margins.
• Skilled at handling high-volume emails with professionalism.
• Experience with internal sales tools to streamline ordering.

Responsibilities

• Create and deliver accurate quotations for customers.
• Collaborate with external sales to manage opportunities.
• Optimize use of CRM and ERP systems to drive efficiency.
• Handle inbound calls and email inquiries to improve service.

Skills

CRM software

Pricing quotations

Email management

Quote-to-order process

Collaboration with field sales

Multitasking

Territory ownership

Tools

Microsoft Dynamics AX

Fast-quote

Job description

Internal Sales Developer
Ramsbottom (Hybrid)
Competitive Salary, & Benefits plus bonus

At Marshalls plc, we believe building tomorrow's world starts with what we can create together today. Since the 1890s, we've grown from a Yorkshire stone business into a leading UK manufacturer of building, roofing and landscaping solutions. Today, we support the people who design, build and maintain the homes, schools, hospitals, streets and infrastructure that communities across the UK rely on. Built on generations of expertise, we're known for quality, innovation and sustainability, helping our customers bring their vision to life and create places that work today and last for generations. We're proud of our heritage, excited by what's next and committed to helping our colleagues grow, develop and make a real difference. Together, we're building tomorrow's world.

Our operations are organised into three distinct divisions: Landscape Products, Building Products, and Roofing Products. Marshalls Mortars & Screeds forms part of our Building Products division and is one of the UK's leading providers of ready mix mortar and screed, supporting construction projects across the country through a network of strategically located plants and a dedicated team of industry experts.

Our reputation is built on delivering outstanding product quality, reliable service and innovative solutions that help our customers work smarter. From advanced screed technologies and efficient delivery capabilities to digital tools that enhance the customer experience, we're committed to setting the standard in our industry.

Connecting customers with the right products, expertise and support is what our Sales team does best. We are looking for a confident and influential communicator to become an integral part of our Mortars and Screeds team as an Internal Sales.

So, what’s the mission?

• As the primary internal point of contact for customers within a designated sales territory, you will take full ownership of all requests, with a particular focus on pricing, to ensure every customer need is met.
• You will be responsible for:
  Creating and delivering accurate, customer-friendly quotations in a timely manner while collaborating closely with external sales counterparts to manage opportunities and accounts effectively.
• To drive performance, you will optimise internal resources such as CRM, AX, and Fast-quote, ensuring streamlined account management.
• You will play a key role in enhancing the customer experience by prioritising inbound calls to minimise wait times, managing email inquiries across multiple channels, and serving as the first point of contact for handling and raising customer complaints.

What are the mission-critical skills?

• Experience using CRM software and ERP systems (such as Microsoft Dynamics Ax) to manage customer data and sales pipelines
• Strong ability to produce accurate pricing quotations and understand margin requirements within a fast-paced sales environment
• Proven ability to manage high-volume email traffic and digital enquiries with speed and professional etiquette
• Skilled at using internal sales tools (e.g., Fast-quote) to streamline the "quote-to-order" process
• Knowledge of working effectively with external field sales teams to synchronize account strategies and close opportunities
• Exceptional ability to multitask and re-prioritise workloads in response to urgent inbound customer demands
• A proactive "take-charge" attitude toward managing a designated territory

Why join Marshalls?

Our colleagues have been at the heart of Marshalls for generations and will continue to be the driving force behind our success for generations to come. That's why we're committed to creating opportunities for our people to develop their skills, grow their careers and realise their potential. Visit www.marshalls.co.uk/careers to learn more about us!

What's in it for you?

• 26 days' holiday plus bank holidays
• Guaranteed Christmas shutdown
• Healthcare Cash Plan, helping towards dental, optical, prescriptions and much more
• Enhanced family leave policies, available from day one
• 5% employer matched pension scheme
• Ongoing learning and development opportunities
• Cycle to Work scheme
• Employee discounts on Marshalls and Marley products
• Discounts with hundreds of leading retailers
• Access to the Marshalls Wellbeing Centre, supporting your Move, Money and Mind goals
• Share Purchase Scheme
• Life Assurance

Equal Opportunities

Whoever you are and whatever your background, you'll find a fair and supportive workplace at Marshalls. You're unique, and we want you to bring your whole self to work every day. We're committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral or ethical responsibility, it's the right thing to do. We want our colleagues to reflect the diverse nature of the communities we serve and create an environment where everyone feels valued and respected. At Marshalls, you're valued for the contribution you make, and where you can grow and develop by being entirely yourself.

Every great build starts with strong foundations. Start yours here.

Applications close on 4th September.

No Agencies, thank you!

#INDHP