Internal Sales Coordinator

Cameron Clarke Associates; Hanley; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Company pension contribution

On-site parking

Opportunity for career development

Work-from-home opportunity after three

Company social events

Employee assistance and support

Job summary

Cameron Clarke Associates in the United Kingdom seeks an enthusiastic Internal Sales Coordinator to support customers through the sales process—from enquiries and quotations to order delivery and aftercare.

You will build relationships, coordinate with production and logistics, and look for upsell opportunities while maintaining accurate records and delivering excellent service. On-site role with UK driving licence preferred.

Qualifications

• Experience in a customer-focused or administrative role.
• Proficiency in Word and Excel.
• Good attention to detail and organisational skills.
• Confident communication and commercial awareness.
• Right to live and work in the UK; Full UK driving licence.

Responsibilities

• Maintaining and developing relationships with existing customers.
• Handling incoming sales calls and customer enquiries.
• Preparing accurate and competitive customer quotations.
• Following up quotations and potential leads to maximise sales opportunities.
• Identifying opportunities to upsell and cross-sell products and services.
• Processing customer orders and maintaining accurate information.
• Liaising with Production, Operations and Logistics teams to coordinate orders and deliveries.
• Keeping customers updated on order progress and delivery timescales.
• Responding to customer queries and resolving issues promptly.
• Maintaining accurate customer and sales records.
• Providing general sales and administrative support to the wider team as required.

Skills

Customer service

Administrative experience

MS Office

Communication skills

Attention to detail

Driving licence

Right to work in UK

Job description

Internal Sales Coordinator | Grimethorpe | Full Time | £13 per hour

Working Hours: 40 hours per week, Monday to Friday

Our client is a leading UK manufacturer and supplier to the construction industry, providing products and solutions to customers across the country. They pride themselves on delivering excellent customer service, maintaining strong customer relationships and supporting their employees' development.

The Role

Our client is looking for an enthusiastic and customer-focused Internal Sales Coordinator to support the continued growth of the business.

The role involves supporting customers throughout the sales process, from handling enquiries and preparing quotations to following up opportunities and coordinating orders through to delivery. You will maintain relationships with existing customers while identifying opportunities to increase sales through upselling, cross-selling and new business development.

Key Responsibilities

• Maintaining and developing relationships with existing customers
• Handling incoming sales calls and customer enquiries
• Preparing accurate and competitive customer quotations
• Following up quotations and potential leads to maximise sales opportunities
• Identifying opportunities to upsell and cross-sell products and services
• Processing customer orders and maintaining accurate information
• Liaising with Production, Operations and Logistics teams to coordinate orders and deliveries
• Keeping customers updated on order progress and delivery timescales
• Responding to customer queries and resolving issues promptly
• Maintaining accurate customer and sales records
• Providing general sales and administrative support to the wider team as required

Requirements

Essential

• Experience in a customer-focused or administrative role
• Proficiency in Microsoft Office packages, including Word and Excel
• Good attention to detail and organisational skills
• Confident communication skills
• Commercial awareness
• Right to live and work in the UK
• Full UK driving licence

Desirable

• Previous experience in a sales role

What's In It For You

• Company pension contribution
• On-site parking
• Opportunity for career development
• Work-from-home opportunity after three months
• Company social events
• Employee assistance and support

Your data will be handled in line with GDPR.