Internal Sales Coordinator

Confidential; New Milton; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Onsite parking

25 days holiday plus Bank Holidays

Pension contribution

Job summary

Confidential in New Milton is seeking an organised Internal Sales Coordinator to join their team. The role involves handling inbound sales enquiries, building customer relationships, and driving proactive sales opportunities.

Working Monday to Friday, 36 hours per week, with onsite parking and a pension contribution. The ideal candidate will have strong communication skills and experience in sales administration or customer service.

Qualifications

• Experience in commercial internal sales or sales administration.
• Strong written and verbal communication.
• Proven ability to manage customer enquiries and sales processes.

Responsibilities

• Handle incoming sales enquiries via telephone, email and other communication channels.
• Respond to customer enquiries promptly, professionally and efficiently.
• Understand customer requirements and provide relevant information to progress potential sales.
• Build and maintain positive relationships with prospective and existing customers.
• Ensure enquiries are recorded accurately and followed through to the appropriate next stage.
• Revisit previous enquiries and correspondence to identify opportunities that may not have progressed initially.
• Maintain regular communication with potential customers through calls and emails.
• Prepare engaging follow-up emails to generate interest and discussions.
• Assist with the preparation and delivery of marketing campaigns to generate new enquiries and sales opportunities.
• Provide feedback to the marketing team on customer responses, enquiries and campaign performance.
• Support email marketing and customer communication initiatives.
• Maintain accurate customer information, enquiry records, and sales data.

Skills

Excellent communication

Attention to detail

Organisational skills

Proactive approach

Written communication

Customer-focused

Interpersonal skills

Tools

Microsoft Office

CRM

Email systems

Spreadsheets

Job description

Internal Sales Coordinator Job in New Milton

Our client is a well-established, family owned, and successful manufacturer based in New Milton. They specialise in product design and tooling, providing a complete end-to-end manufacturing service. They are looking for a motivated, enthusiastic, and highly organised Internal Sales Coordinator to join their team. This is an exciting and varied role for someone who enjoys communicating with customers, building relationships, and taking a proactive approach to developing sales opportunities.

Salary and Benefits

• - A salary of 28,000 - 31,000 per annum
• - Working Monday to Friday 36 hours per week
• - Onsite parking
• - 25 days holiday plus Bank Holidays
• - Pension contribution

Duties and Responsibilities

• - Managing incoming sales enquiries received via telephone, email and other communication channels
• - Responding to customer enquiries promptly, professionally and efficiently
• - Understanding customer requirements and providing relevant information to help progress potential sales
• - Building and maintaining positive relationships with prospective and existing customers
• - Ensuring all enquiries are recorded accurately and followed through to the appropriate next stage
• - Revisiting previous enquiries and correspondence to identify opportunities that may not have progressed initially
• - Maintaining regular communication with potential customers through telephone calls and professionally written emails
• - Preparing engaging follow-up emails to encourage further discussion and generate interest
• - Assisting with the preparation and delivery of marketing campaigns to generate new enquiries and sales opportunities
• - Providing feedback to the marketing team on customer responses, enquiries and campaign performance
• - Supporting email marketing and customer communication initiatives
• - Maintaining accurate customer information, enquiry records, and sales data

Minimum Skills and Experience Required

• - Excellent communication skills
• - Attention to detail
• - Strong organisational skills
• - A proactive approach
• - Good written skills
• - Customer-focused attitude
• - IT proficiency and comfortable using Microsoft Office, email systems, spreadsheets, and CRM
• - The ability to work effectively with colleagues, particularly within the sales and marketing functions

This Internal Sales Coordinator job in New Milton would suit candidates from a commercial internal sales, sales administration, and customer service background.