Internal Sales and Applications Engineer

Confidential; Leicester Forest East; On-site; GBP 35,000 - 38,000; Full time

Job summary

Confidential in Leicester is seeking an Internal Sales and Applications Engineer to join a professional sales team. The role front-lines with customers, handling technical enquiries, developing solutions and generating profitable orders.

You will work between customers and engineering teams, leveraging MV/HV knowledge, and you should have at least two years in electrical sales or applications engineering, with an HNC or higher. On-site role with UK market norms.

Qualifications

• Minimum 2 years in electrical or technical sales or applications engineering.
• Qualified to HNC level or above (or QBE) in electrical, electronic or controls engineering.
• Knowledge of MV and HV systems, batteries and generators is advantageous.

Responsibilities

• Handle customer enquiries via telephone, email, and in person.
• Interpret customer requirements and design costed solutions.
• Prepare timely quotations and respond to tenders.
• Follow up quotations to secure profitable orders.
• Maintain up-to-date product knowledge and provide pre-sales technical support.
• Ensure orders are processed accurately and pass information to design/manufacturing teams.
• Keep customers informed of order status and resolve issues quickly.
• Maintain records of enquiries, quotations and activity.
• Pursue new business opportunities and build relationships with customers.

Skills

Internal Sales

Applications Engineering

Customer Liaison

Electrical Knowledge

MV/HV Systems

Education

HNC in Electrical/Controls Engineering

Tools

MS Office

MS Excel

Job description

Internal Sales and Applications Engineer

Leicester

c 35k - 38k neg dep exp

Our client has been established for more than a century and are recognised as global market leaders in the design and manufacture of niche electrical solutions, and as a result of continued success and an ongoing programme of strategic growth, are now seeking to recruit an experienced and enthusiastic Internal Sales and Applications Engineer to complement their professional technical Sales team.

Based in Enderby in Leicester and reporting to the Sales Director, the successful Internal Sales and Applications Engineer candidate will become a key member of the Sales team and act as the front-line contact for customers, developing and maintaining strong relationships as well as dealing with often complex technical enquiries and processing orders. You will be tasked with understanding customer technical requirements, identifying appropriate solutions and producing preliminary designs which can be costed and quoted and will generate profitable business for the company, with the role operating as the interface between Customers and the Contracts/Engineering teams, demonstrating a comprehensive understanding of the whole portfolio of company products.

Core duties

• Processing customer enquiries, including initial customer contact via telephone, email, and face to face as well as occasionally undertaking on-site customer visits.
• Managing, understanding and interpreting customer requirements, before producing designs and costed solutions to satisfy these requirements, whilst maximising the benefit for the company
• Production of quotations/tenders in a timely, clear, detailed and accurate manner
• Following up quotations in a timely manner to secure profitable orders
• Maintaining your expert level of product knowledge and applications
• Providing pre-sales technical expertise and product education to new and existing customers
• Ensuring orders are processed quickly and that information allowing for design and manufacturing is passed to the relevant department
• Ensuring customers are kept informed of order (contract) status and that any issues are resolved quickly
• Maintaining accurate up-to-date records of enquiries, quotations, orders and activity
• Pursuing new business opportunities where identified and supporting the fellow Contracts, Engineering and Production departments, and building relationships with both new and existing customers in order to understand their requirements.

To be considered for this exceptional Internal Sales and Applications Engineer opportunity within a market leading global manufacturing and supply environment, it is envisaged the successful candidate will demonstrate at least 2 years' experience in an electrical or technical sales or applications engineering position having dealt with large OEM's or international customers and realistically be qualified to HNC level or above (or QBE) in an electrical, electronic or controls engineering discipline, with knowledge of MV and HV systems, batteries and generators proving distinctly advantageous. You will have strong IT skills and be proficient in the MS suite of packages, with a solid technical mindset - able to read and interpret technical data and relay this accurately to others.