Internal Recruiter / Supported Living / Care Recruitment Experience

Frontier Consulting; Tyseley; On-site; GBP 26,000 - 36,000; Full time

Job summary

Frontier Consulting is hiring an Internal Recruiter to lead the recruitment of Support Workers within our Birmingham-based supported living services. You will manage end-to-end processes, screening and shortlisting candidates while coordinating with service managers to fill vacancies efficiently and safely.

The role focuses on attracting experienced candidates, proactive sourcing, and ensuring compliant pre-employment checks.

Qualifications

• Experience recruiting Support Workers within care or supported living
• Understanding of what makes a suitable candidate for supported living
• Experience managing multiple vacancies simultaneously
• Experience conducting telephone or video screening interviews
• Experience using job boards and proactive sourcing
• Good understanding of safer recruitment and pre-employment checks
• Excellent communication and relationship-building skills
• Strong organisational skills and ability to manage priorities
• Attention to detail and ability to handle challenging recruitment requirements

Responsibilities

• Manage end-to-end recruitment process for Support Workers and other operational care roles
• Collaborate with Managers to understand staffing requirements and priorities
• Create and post engaging adverts to attract candidates
• Proactively source candidates via job boards, social media and recruitment platforms
• Review applications and shortlist against role requirements
• Conduct telephone and video screening interviews
• Assess candidates’ experience, values and motivation
• Coordinate interviews and provide feedback throughout process
• Maintain regular candidate communication for a positive experience
• Coordinate pre-employment checks and ensure compliance
• Ensure recruitment activity follows safer recruitment practices
• Maintain recruitment records and candidate data
• Manage multiple vacancies across different services
• Build relationships with hiring managers
• Develop proactive recruitment campaigns for hard-to-fill roles
• Monitor activity and identify opportunities to improve attraction and retention

Skills

Support Worker recruitment

High-volume recruitment

Phone/Video screening

Job boards & sourcing

Safer recruitment checks

Candidate relationship management

Organisational skills

Stakeholder management

Attention to detail

Job description

We are looking for an experienced and proactive Internal Recruiter to join our growing supported living organisation in Birmingham.

This is a key role within the organisation, responsible for attracting, screening and recruiting high-quality Support Workers across our supported living services.

Previous experience specifically recruiting Support Workers is essential for this position. We are looking for someone who understands the challenges of recruiting within the care and support sector and knows how to identify candidates who have the right skills, values and attitude to work with the people we support.

You will work closely with Registered Managers, Service Managers and the wider operational team to ensure vacancies are filled efficiently while maintaining high standards of safer recruitment and candidate quality.

Key responsibilities

• Manage the end-to-end recruitment process for Support Workers and other operational care roles.
• Work closely with Service and Registered Managers to understand staffing requirements and recruitment priorities.
• Create and post engaging job adverts designed to attract experienced and suitable Support Worker candidates.
• Proactively source candidates through job boards, social media, recruitment platforms and other channels.
• Review applications and shortlist candidates against role requirements.
• Conduct telephone and video screening interviews with prospective Support Workers.
• Assess candidates' experience, suitability, values and motivation for working in supported living.
• Coordinate interviews with hiring managers and provide feedback throughout the recruitment process.
• Maintain regular communication with candidates to provide a positive recruitment experience.
• Coordinate and monitor pre-employment checks, including right-to-work checks, references and other relevant compliance requirements.
• Ensure recruitment activity follows safer recruitment practices and internal policies.
• Maintain accurate recruitment records and candidate information.
• Manage multiple vacancies across different supported living services and locations.
• Build and maintain strong relationships with hiring managers.
• Develop proactive recruitment campaigns for hard-to-fill Support Worker vacancies.
• Monitor recruitment activity and identify opportunities to improve candidate attraction, conversion and retention.

Essential experience and skills

You must have previous experience recruiting Support Workers.

We are specifically looking for candidates who can demonstrate:

• Previous experience recruiting Support Workers within supported living, social care, healthcare or a closely related setting.
• A strong understanding of what makes a suitable Support Worker candidate.
• Experience managing high-volume or multiple Support Worker vacancies.
• Experience conducting telephone or video screening interviews.
• Experience using job boards and proactive candidate-sourcing methods.
• A good understanding of safer recruitment and pre-employment checks.
• Excellent communication and relationship-building skills.
• Strong organisational skills and the ability to manage competing priorities.
• Excellent attention to detail.
• Confidence working with managers and challenging recruitment requirements where necessary.
• A proactive approach to recruitment rather than relying solely on applications.

Who we’re looking for

This role would suit an experienced Care Recruiter, Support Worker Recruiter, Internal Recruiter or Recruitment Consultant who has previously recruited Support Workers and understands the realities of recruiting within the supported living sector.

You should be confident identifying suitable candidates, asking the right questions during screening and recognising the difference between simply filling a vacancy and recruiting someone who is genuinely suited to supporting vulnerable adults