Internal Quality Assurer (IQA)

Itec Skills and Employment; Cardiff; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

30 days annual leave

Health care scheme

35-hour work week

Discounts for retail and gym

Profit-sharing scheme

Life insurance

Employee of the month awards

Length of service recognition

Job summary

Itec Skills and Employment is seeking a capable leader to guide a team of Assessors, enhancing the quality of delivery across all learning programmes. You will oversee rigorous Internal Quality Assurance processes to boost learner satisfaction and success rates.

The role requires experience in IQA, team leadership, and engagement with employers. A full driving licence and evidence of Estyn and Awarding Organisation knowledge are essential.

Qualifications

• Assessor and IQA qualification required.
• Deep knowledge of Apprenticeship programmes, IQA processes and assessment methods.
• Experience leading a team of IQAs.
• Full driving licence with use of own vehicle.

Responsibilities

• Motivate and develop a team of Assessors to ensure a positive learner experience and KPI achievement.
• Develop a team to improve the quality of delivery across learning programmes.
• Advise assessors on framework expectations and appropriate actions.
• Monitor and report assessor performance to the Lead IQA and Performance Manager.
• Ensure Assessors engage with workplace employers during the learning experience.
• Manage sampling and verification activities to improve learner progression and achievement.
• Ensure IQA activities meet learner needs and external standards (Awarding Organisations, Estyn, Itec).
• Embed safeguarding, Welsh language and equality/diversity, health and safety in IQA activities.
• Participate in or manage EQA visits and ensure portfolios meet standards.

Skills

Team leadership

IQA knowledge

Assessors development

Education

Assessor and IQA qualification

Job description

Contract: Full-time, permanent

Working hours: Monday to Friday 09:00am to 16:30pm

About Us

At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.

About the role

To lead, motivate and develop a team of Assessors to improve the quality of delivery across all learning programmes, ensuring high quality teaching, learning and assessment for all learners.Responsible for ensuring the company’s Internal Quality Assurance processes are rigorous and lead to continuous improvement, improved learner satisfaction and success rates across the team.

Your impact

• Responsible for motivating and developing a team of Assessors to ensure learners have a positive learning experience, KPIs are achieved and supervising how our assessors plan, practice and review.
• Responsible for developing a team of Assessors to improve the quality of delivery across all learning programmes.
• To ensure whole framework expectations and advise assessors on appropriate actions.
• Monitor and report on assessor performance to the Lead IQA and working in partnership with the Performance Manager, supporting development planning and implementing targeted improvement plans where necessary.
• Ensure Assessors are engaging with workplace employer throughout the learning experience.
• Responsible for managing sampling and verification activities to improve the progression and achievement of learners
• Responsible for ensuring that all IQA activities continually meet the needs of the learners, exceed the requirements of Awarding Organisations, MEDR Estyn and Itec
• Accountable for ensuring Assessors embed the cross-cutting themes of Safeguarding/Prevent, ESDGC, Wales the Language and Culture, Equality & Diversity and Health & Safety/Well-being
• Responsible for completing IQA reports, clearly, well written and with sufficient detailed to support and improve performance
• Participate in and/or manage EQA visits to ensure the visit schedule is adhered to, all portfolios requested are presented and meet the standards resulting in a positive visit

What are we looking for?

• Assessor and IQA qualification
• Relevant occupational competence
• Experience of delivering training and support
• Full driving licence with use of own vehicle
• In depth knowledge of Apprenticeship programmes including framework requirements, IQA processes and assessment methods
• In depth knowledge of Awarding Organisation requirements
• In depth knowledge of Estyn Inspection requirements
• Experience and a proven track record of leading a team of IQAs
• Experience of co-ordinating EQA visits
• Been actively involved in an Estyn Inspection

What’s in it for you?

• 30 days of annual leave (rising with length of service)
• a health care scheme
• 35 hours of working week
• discounts for retail and gym membership
• a profit-sharing scheme
• life insurance
• employee of the month awards
• length of service recognition, and much more.

Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.

Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.

If you're passionate about developing others and making a difference, we’d love to hear from you!