Internal Quality Assurer (IQA) Cardiff, Cardiff, CF11 8TT

Educators; Cardiff; Hybrid; GBP 31,000 - 35,000; Full time

Benefits offered by this job

30 days annual leave

Health care scheme

Profit-sharing scheme

Life insurance

Employee of the month awards

Length of service recognition

Job summary

Itec in Cardiff is seeking a proactive Lead IQA to manage and develop a team of Assessors, ensuring high-quality teaching, learning and assessment across all programmes. The role requires maintaining robust Internal Quality Assurance processes, driving continuous improvement and higher learner satisfaction.

You will supervise assessor planning, practice and review, report on performance to the Lead IQA, and collaborate with the Performance Manager to implement targeted improvements.

Qualifications

• Assessor and IQA qualifications required.
• In-depth knowledge of Apprenticeship programmes, IQA processes and assessment methods.
• Experience delivering training and supporting learners.
• Knowledge of Awarding Organisation requirements and Estyn inspections.

Responsibilities

• Lead, motivate and develop a team of Assessors to ensure high-quality learning experiences.
• Ensure robust Internal Quality Assurance processes and continuous improvement.
• Monitor assessor performance and report to the Lead IQA; support development plans.
• Engage with workplace employers during the learning journey.
• Oversee IQA sampling, verification and reporting to meet standards.

Skills

IQA qualification

Occupational competence

Training delivery

Full driving licence

Estyn Inspections knowledge

Education

Assessor and IQA qualification

Tools

None

Job description

Salary banding: £31,000 - £35,000

Location: Cardiff, (Head-Office 3 days per week)

Contract: Full-time, permanent

Working hours: Monday to Friday 09:00am to 16:30pm

About Us

At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.

About the role

To lead, motivate and develop a team of Assessors to improve the quality of delivery across all learning programmes, ensuring high quality teaching, learning and assessment for all learners. Responsible for ensuring the company’s Internal Quality Assurance processes are rigorous and lead to continuous improvement, improved learner satisfaction and success rates across the team.

Your impact

• Responsible for motivating and developing a team of Assessors to ensure learners have a positive learning experience, KPIs are achieved and supervising how our assessors plan, practice and review.
• Responsible for developing a team of Assessors to improve the quality of delivery across all learning programmes.
• To ensure whole framework expectations and advise assessors on appropriate actions.
• Monitor and report on assessor performance to the Lead IQA and working in partnership with the Performance Manager, supporting development planning and implementing targeted improvement plans where necessary.
• Ensure Assessors are engaging with workplace employer throughout the learning experience.
• Responsible for managing sampling and verification activities to improve the progression and achievement of learners
• Responsible for ensuring that all IQA activities continually meet the needs of the learners, exceed the requirements of Awarding Organisations, MEDR Estyn and Itec
• Accountable for ensuring Assessors embed the cross-cutting themes of Safeguarding/Prevent, ESDGC, Wales the Language and Culture, Equality & Diversity and Health & Safety/Well-being
• Responsible for completing IQA reports, clearly, well written and with sufficient detailed to support and improve performance
• Participate in and/or manage EQA visits to ensure the visit schedule is adhered to, all portfolios requested are presented and meet the standards resulting in a positive visit

What are we looking for?

• Assessor and IQA qualification
• Relevant occupational competence
• Experience of delivering training and support
• Full driving licence with use of own vehicle
• In depth knowledge of Apprenticeship programmes including framework requirements, IQA processes and assessment methods
• In depth knowledge of Awarding Organisation requirements
• In depth knowledge of Estyn Inspection requirements

Desirable

• Experience and a proven track record of leading a team of IQAs
• Experience of co-ordinating EQA visits
• Been actively involved in an Estyn Inspection

What’s in it for you?

• At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.

Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.

We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.