Internal Communications (REMOTE)

Confidential; Cambridgeshire and Peterborough; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Flexible working options

24 days annual leave + bank holidays

Excellent pension scheme

Comprehensive training

Additional fantastic benefits

Job summary

Confidential is seeking an Internal Communications and Engagement Officer to connect colleagues with the organisation’s vision and deliver accessible information across channels. Flexible location and a full-time role offer the chance to introduce fresh ideas and creative solutions to support strategic aims.

The role involves leading internal channels, gathering content, supporting project comms, and collaborating with stakeholders while driving continuous improvements in engagement strategies.

Qualifications

• Proven experience in creating and delivering high-quality, engaging communication campaigns across multiple channels.
• Strong copywriting and editing skills with attention to detail.
• Excellent organisational skills to manage multiple projects and meet deadlines.
• Good design sense to create effective content for diverse audiences.
• Exceptional relationship-building skills across all levels.
• Experience with email marketing and editing web content; Viva Engage desirable.
• Ability to deliver staff engagement activities like events, briefings, or workshops.
• Photo and video editing experience is desirable.

Responsibilities

• Lead and manage internal communication channels and engagement forums (manager communications, colleague forums).
• Gather and share engaging content from across the organisation to enhance internal narrative.
• Support day-to-day delivery of communication and engagement plans for key projects and teams.
• Collaborate with stakeholders across the organisation to maintain trust and credibility.
• Continuously seek improvements in communication and engagement strategies with fresh ideas.

Skills

Campaign creation

Copywriting

Project management

Content design

Stakeholder management

Email marketing

Staff engagement events

Photo/video editing

Job description

Internal Comms and Engagement Officer

Location: Flexible
Job Type: Full-time

We are seeking a motivated and enthusiastic Internal Comms and Engagement Officer to join our dynamic team. In this pivotal role, you will connect colleagues to our vision, ensuring accessible information delivery and effective engagement across the organisation. This position offers the opportunity to introduce innovative ideas, challenge existing practices, and creatively enhance internal communications to support our strategic aims.

Day-to-day of the role:

• Lead and manage several of our internal communication channels and engagement forums, including manager communications and colleague forums.


• Gather and share engaging content from across the organisation, enhancing our internal narrative.


• Support the day-to-day delivery of communication and engagement plans, assisting with internal communications for key projects and teams.


• Collaborate with stakeholders across the organisation, maintaining high levels of trust and credibility.


• Continuously seek improvements in our communication and engagement strategies, introducing fresh ideas and creative solutions.

Required Skills & Qualifications:

• Proven experience in creating and delivering high-quality, engaging communication campaigns using various channels such as newsletters, intranet, emails, social networks, and digital signage.


• Strong copywriting and editing skills with a keen attention to detail.


• Excellent organisational skills to manage multiple communication projects and meet deadlines.


• Good design skills to create effective content for diverse audiences.


• Exceptional relationship-building skills, capable of establishing trust and developing relationships across all levels.


• Experience with email marketing, editing web content, and using enterprise social networks (Viva Engage desirable).


• Ability to deliver staff engagement activities like events, briefings, or workshops.


• Photo and video editing skills are desirable.

Benefits:

• Competitive annual salary


• 24 days annual leave plus all UK bank holidays


• Excellent pension scheme


• Comprehensive support and training


• Flexible working options


• Additional fantastic benefits