Internal Communications Coordinator

AHK Group; Knowsley; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Pension

Life Assurance

Employee Assistance

Job summary

Alfred H Knight is seeking an Internal Communications Coordinator to join our Prescot HQ. You will own the end-to-end editorial process of our Global Newsletter, coordinating interviews and content across international divisions to showcase our people and values.

You will collaborate with HR, IT and other groups to translate milestones into engaging multichannel campaigns, including email, intranet and displays, while developing content that supports our global community and brand.

Qualifications

• Experience leading end-to-end internal publications.
• Translate operational updates into engaging employee communications.
• Deliver multi-channel campaigns across email, intranet and screens.
• Strong English copywriting, proofreading and editing standards.
• Consultative mindset with stakeholder collaboration.
• Chair comms meetings and manage editorial deliverables.

Responsibilities

• Take end-to-end ownership of our internal publication, including theme scoping and storytelling.
• Collaborate with HR, Health & Safety, Learning & Development and IT to translate changes into campaigns.
• Design and distribute targeted email campaigns with audience segmentation across channels.
• Maintain content across intranet, digital signage and physical hubs.
• Work with senior leaders across continents to align communications strategy.
• Balance long-term editorial cycles with rapid operational updates.

Skills

Storytelling

Editorial ownership

Internal communications

Stakeholder engagement

Multi-channel campaigns

Canva

Mailchimp

Copywriting

Project governance

Relationship building

Education

Degree in Communications

PR accreditation (CIPR/IoIC)

Tools

Mailchimp

CMS/Intranet

Google Workspace

Canva

Job description

Alfred H Knight has an exciting opportunity for an Internal Communications Coordinator to join our growing and thriving Marketing & Communications team based at our global headquarters in Prescot (Liverpool).

Following sustained, record year-on-year growth and continued business expansion worldwide, our central Marketing & Communications team plays a pivotal, strategic role in driving our global visibility, commercial success, brand reputation, and internal community engagement. As our central storyteller and communications partner, you will step into a genuinely influential position that moves far beyond routine administrative coordination to take true end-to-end ownership of high-impact communications projects across our international network.

In this role, you will:

• Drive Global Storytelling & Group Publications: Take full end-to-end editorial and production ownership of our high-profile quarterly Global Newsletter - scoping themes, conducting interviews across international divisions, and producing compelling, creative narratives that showcase our company values and people in action.
• Internal Stakeholder Consultancy & Engagement: Collaborate directly with central Group support functions (including Human Resources, Health & Safety, Learning & Development, and IT), consulting with departmental heads to translate complex business changes, cultural milestones, and operational initiatives into engaging, accessible multi-channel campaigns.
• Lead Creative, Multi-Channel Delivery: Design and distribute targeted email campaigns with structured audience segmentation, while actively maintaining and curating content across other internal communication channels such as digital display screens, physical hubs, and our global intranet.
• Expand Your Strategic & Technical Skillset: Gain direct exposure to senior executive leadership and international teams across multiple continents, working in a collaborative, supportive environment where your ideas are valued and your professional development is actively encouraged.
• Work Life Balance: Enjoy a great work-life balance with 3 days on-site at our Prescot head office and 2 days working from home.

Reporting directly to our Internal Communications Manager and working closely with our Head of Marketing & Communications, you will join a passionate, high-performing team where you can make a visible, lasting impact on how our colleagues connect, collaborate, and thrive across the globe.

ABOUT US

Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries.

We have honed and carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people. Click here to find out more about AHK.

DO YOU HAVE WHAT IT TAKES?

To be successful at Alfred H Knight you will need to display the following:

REQUIRED KNOWLEDGE AND WORK EXPERIENCE

• Storytelling & Publication Ownership: Proven ability to lead the production of a company-wide publication end-to-end - from building international relationships and uncovering compelling stories to drafting articles, coordinating sign-offs, and managing layout schedules.
• Internal Stakeholder Collaboration: A consultative approach to acting as a trusted communications partner for central Group functions, translating operational updates and organisational change into engaging, clear employee communications.
• Multi-Channel Campaign Delivery: Experience building, testing, and distributing structured email campaigns (using platforms such as Mailchimp) with targeted audience segmentation, while maintaining content across intranet hubs, digital signage, and physical noticeboards.
• Visual Asset Creation: Practical skills using design tools such as Canva to create visually appealing digital and print collateral, including infographics, intranet banners, posters, and briefing packs.
• First-Rate Editorial Standards: Flawless English copywriting, proofreading, and sub-editing abilities, ensuring exceptional standards of grammar, tone of voice, and brand consistency.
• Consultative & Inquisitive Mindset: Proactive and inquisitive; able to interrogate briefs, understand core business objectives, and propose creative communication solutions.
• Project Governance & Organisation: Strong organisational rigour with the ability to chair comms meetings, track project deliverables, and balance long-term editorial cycles alongside rapid-turnaround operational communications.
• Relationship Building: Natural interpersonal skills with the ability to collaborate, influence stakeholders, and build rapport with colleagues across different cultures, languages, and time zones.

Required Work Experience

• Proven, hands-on experience in internal communications, corporate communications, or a content-led marketing role (ideally within a multi-site or global organisation).
• Demonstrated track record of independently managing an internal publication, campaign, or communication channel from concept through to post-campaign evaluation is essential.
• Practical experience using email marketing software, graphic design platform, CMS/intranet platforms, and Google Workspace

Required Qualifications

• Degree or recognised professional qualification in Communications, Public Relations, Journalism, Marketing, or equivalent industry experience / accreditation (e.g. CIPR, IoIC)

BENEFITS

We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance and an employee assistance programme.

If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

Alfred H Knight is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.