Internal Account Manager

RS UK & Ireland; Melton; On-site; GBP 26,000 - 36,000; Full time

Job summary

RS Safety Solutions, part of RS Group, is seeking an Account Development Representative to grow revenue across a 100+ customer portfolio in Melton.

You will engage customers via outbound calls, virtual meetings and emails, build strong relationships with external and corporate stakeholders, and collaborate with other teams to drive growth and retention. The role offers development and progression within Internal Sales and a supportive, diverse team.

Qualifications

• Experience in business development or sales, with ability to engage customers remotely or in person.
• Confident in speaking with customers over the phone and in virtual meetings.
• Driven to achieve sales targets and maintain productive workloads.
• Excellent relationship builder with strong planning and prioritisation skills.

Responsibilities

• Develop revenue across a portfolio of 100+ customers via outbound calls, emails and virtual meetings.
• Proactively identify and close sales opportunities to grow existing revenue and retention.
• Collaborate with internal departments to deliver an effortless customer experience.

Skills

Business development

Outbound calls

Relationship building

Time management

IT literacy

Tools

Microsoft Office

Job description

Account Development Representative (Internal Account Manager)

Location: Melton, Hull, North Yorkshire

RS Safety Solutions part of RS Group is the UK’s leading supplier of PPE, safety, and hygiene products to the food manufacturing industry. With customers of all sizes in almost every food sector, our success is based on exceptional customer service, a tailored supply chain and an extensive, well priced product list..

RS Safety Solutions, are going through an exciting period of growth and due to this we are seeking an experienced Account Development Representative to join our team here in Melton.

As an Account Development Representative, you’ll take a proactive approach to developing sales across a portfolio of 100+ customers, you’ll be comfortable pro-actively calling out to customers and conducting virtual video meetings. With an inquisitive nature to identify and close sales opportunities, which will help you to maintain and grow existing revenue.

In return, you’ll join a culture driven diverse team. In Internal Sales, we’re dedicated to your development and career progression! You’ll play to your strengths, learn new skills, and be supported to achieve your best for our customers.

What you will be doing:

Within this role, you will execute an effortless experience for customers through virtual meetings, phone and email channels while creating and targeting revenue potential within your districts and regions. You will create and nurture professional working partnership with both external based stakeholders & corporate stakeholders and collaborate with other departments and create effective relationships with stakeholders to drive revenue, growth, and customer retention.

What do I need to be successful?

If you have the following skills and/or experience, we want to hear from you:

• Business Development/Sales experience in person or virtual
• Confident at talking to customers over the phone and in virtual meetings.
• Drive sales growth by making outbound calls to customers.
• Curious Nature when talking to customers.
• Motivated and driven to achieve sales and activity targets.
• Demonstrates the ability to prioritise workloads, multi-task and act on own initiative.
• Excellent relationship builder.
• Demonstrable Planning, Time Management and Prioritisation skills.
• IT literate with good working knowledge of Microsoft office
• Proven track record of being customer centric and driving an effortless experience.
• Adaptable and open to change for new processes.

Hear from John, one of our Account Development Representatives, about the role and working for RS.

“It’s a very rewarding feeling introducing a customer to potential new ways of working, helping to optimise their business and support future success.”

“The sheer number of solutions that RS offer allows for some awesome conversations and fun projects! I recently had the pleasure of visiting a chemical facility where we talked about PPE, procurement, site safety & energy management challenges. Once our customer understood our business a little further, we’re now talking about solutions across all those areas. Improving their business & strengthening our position as a trusted partner.”

“If you want to build a solid foundation or accelerate a career, not necessarily just in sales, RS Internal Sales offers a huge support structure for development. The daily collaboration with other functions & exposure to different sectors, along with the options for personal growth such as apprenticeships made it stand out for me!”

We are RS Group.

Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.

We provide global access to an unrivalled range of over 900,000 stocked industrial products. Each day our team of experts deliver solutions to resolve our customer’s challenges across design, procurement, inventory and maintenance. We consistently strive to deliver the best possible service to all of our customers and challenge ourselves to provide a seamless procurement experience.

We are one team. We deliver brilliantly. We do the right thing. We make every day better.

These are our values. They unite our over 8000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people.

Together, we can make great things happen. Aim for amazing and beyond.