Internal Account Manager

Oakley Recruitment Ltd; Birmingham; Hybrid; GBP 27,000 - 40,000; Full time

Benefits offered by this job

Hybrid working 3 days in office 2 days

Pension

Parking available

Incentives and team days

Job summary

Oakley Recruitment Ltd is seeking an Internal Account Manager for a full-time permanent role with hybrid working. The position focuses on proactive B2B outreach, selling a portfolio of products, and building lasting client relationships.

You will identify opportunities to upsell, handle objections confidently, and work toward sales targets in a fast-paced, sales-driven environment. Hybrid model includes office and home-based working with training periods.

Qualifications

• Previous experience in a similar role.
• Confident and persuasive communicator.
• Proven ability to handle objections.
• Strong negotiation and influencing skills with a commercial mindset.
• Target-driven with a focus on achieving and exceeding sales goals.
• Comfortable working in a fast-paced, sales-focused environment.

Responsibilities

• Proactively contacting business to business clients over the phone and email to generate sales and develop new opportunities
• Selling a portfolio products, promotions and stock opportunities
• Building and maintaining strong relationships to encourage repeat business
• Identifying opportunities to upsell and cross-sell products to maximise account value
• Handling customer objections confidently and using persuasive selling and negotiation techniques to secure sales
• Working towards agreed sales targets and contributing to overall revenue growth
• Tailoring sales approaches and offers based on individual customer needs
• Developing product knowledge and align activity with commercial priorities
• Maintaining accurate records of sales activity, customer interactions and account information

Skills

Confident communicator

Persuasive selling

Negotiation

Objection handling

Target driven

Sales focused

Relationship building

Job description

Oakley Recruitment is working in exclusive partnership with an evolving, dynamic organisation who are forward thinking and the market leader in their space. This is an excellent opportunity to join the team as an Internal Account Manager on a full-time permanent basis. This role offers hybrid working.

Culture and Environment

Our client’s culture is fast-paced, dynamic and forward-thinking. The environment is supportive, collaborative and energetic, with a modern open-plan office and a fun, welcoming atmosphere. Colleagues are highly knowledgeable within their field and are passionate about supporting and developing new team members throughout their journey.

Personality

You’ll be a confident, proactive and commercially minded individual who thrives in a sales-focused environment and enjoys building strong relationships with customers. Naturally persuasive and resilient, you won’t be discouraged by objections or pushback and will be comfortable adapting your approach to turn conversations into opportunities. You’ll have the confidence to negotiate effectively, use your initiative and take ownership of your results, while remaining personable and customer focused.

Reward

• £27,000 - OTE up to £40k
• Monday – Friday 37.5 hours per week, 8.45-5pm with an early finish 4pm Friday
• Hybrid working 3 days working in the office 2 days WFH (4 days in office while training)
• Incentives and team days
• Opportunity to be part of an exciting and growing team
• Parking available
• Pension

Job Description:

• Proactively contacting business to business clients over the phone and email to generate sales and develop new opportunities
• Selling a portfolio products, promotions and stock opportunities
• Building and maintaining strong relationships to encourage repeat business
• Identifying opportunities to upsell and cross-sell products to maximise account value
• Handling customer objections confidently and using persuasive selling and negotiation techniques to secure sales
• Working towards agreed sales targets and contributing to overall revenue growth
• Tailoring sales approaches and offers based on individual customer needs
• Developing product knowledge and align activity with commercial priorities
• Maintaining accurate records of sales activity, customer interactions and account information

Skills and experience:

• Previous experience in a similar role
• Confident and persuasive communicator
• Proven ability to handle objections
• Strong negotiation and influencing skills with a commercial mindset
• Target-driven with a focus on achieving and exceeding sales goals
• Comfortable working in a fast-paced, sales-focused environment