Interim ServiceNow Transformation Lead

1st Executive Ltd; Greater London; On-site; GBP 128,000 - 168,000; Full time

Job summary

Leading global financial services institution, based in London, seeks an interim ServiceNow Transformation Project Manager to drive Phase 2 of a major platform migration. The role offers a daily rate up to £800 inside IR35 and requires UK-based applicants with valid Right to Work.

You'll report to the Programme Director and own end-to-end delivery across complex, regulated environments, coordinating across IT operations, governance and risk teams to modernise service delivery on ServiceNow.

Qualifications

• 7+ years' experience delivering large-scale IT transformation, platform migration or process re-engineering initiatives.
• Strong hands-on ServiceNow knowledge, particularly SAM Pro, HAM Pro, Cloud Workflows, Flow Designer and enterprise workflow capabilities.
• Proven experience migrating legacy processes and data into modern ServiceNow environments.
• Excellent stakeholder management skills, with the confidence to engage senior technology and business leaders.
• PRINCE2, PMP, ITIL or relevant ServiceNow certifications would be advantageous.

Responsibilities

• Lead complex ServiceNow migrations.
• Drive the transition from legacy platforms to a strategic, enterprise-wide ServiceNow environment.
• Deliver improvements across IT processes and workflows.
• Engage with senior stakeholders across global teams and governance functions.
• Own end-to-end delivery including plans, resources, budgets, dependencies, risks, testing and implementation.

Skills

ServiceNow

IT transformation

Stakeholder management

Project management

Tools

SAM Pro

HAM Pro

Flow Designer

Cloud Workflows

Job description

Leading global financial services institution, based in London, seeks an interim ServiceNow Transformation Project Manager to drive Phase 2 of a major platform migration. The role offers a daily rate up to £800 inside IR35 and requires UK-based applicants with valid Right to Work.

You'll report to the Programme Director and own end-to-end delivery across complex, regulated environments, coordinating across IT operations, governance and risk teams to modernise service delivery on ServiceNow.