Interim Operational Excellence Lead, Process Improvement

Finatal; England; On-site; GBP 92,250 - 147,600; Part time

Job summary

A PE-backed services company in the United Kingdom is hiring an Operational Excellence Lead / Strategy Consultant. You will analyze and improve operational processes, focusing on customer onboarding, product installation, and invoicing. The ideal candidate has a strong consulting background and hands-on experience in process improvement, particularly in service environments. This contract position requires analytical skills and the ability to collaborate effectively with operational leaders.

Qualifications

• Background in top-tier management consulting focused on operations improvement.
• Experience in private equity or operational roles in service businesses.
• Proven track record of process improvement in process-intensive environments.

Responsibilities

• Map end-to-end processes across the business.
• Diagnose operational bottlenecks and control gaps.
• Design future-state processes and document improvements.
• Build business cases and present to stakeholders.
• Plan implementation of agreed initiatives.

Skills

Process improvement

Analytical thinking

Change management

Collaboration

Problem-solving

Job description

A PE-backed services company in the United Kingdom is hiring an Operational Excellence Lead / Strategy Consultant. You will analyze and improve operational processes, focusing on customer onboarding, product installation, and invoicing. The ideal candidate has a strong consulting background and hands-on experience in process improvement, particularly in service environments. This contract position requires analytical skills and the ability to collaborate effectively with operational leaders.