Head of Operational Excellence — 4‑Day Week, High Impact

ScaleX™ Talent Solutions; Belfast; On-site; GBP 70,000 - 120,000; Full time

Benefits offered by this job

Performance-linked bonus

4 day working week

Private medical after 1 year

Job summary

A dynamic consultancy in Northern Ireland is seeking an Operations Lead to drive growth and streamline delivery. The right candidate will own the flow from sales to cash and implement operational improvements to scale efficiently. The role requires experience in operations management, particularly within energy or engineering sectors. Candidates should be metrics-driven and comfortable challenging standards, with strong CRM and operational process improvement skills. This position offers a performance-linked bonus and the chance to influence the company's direction significantly.

Qualifications

• Experience in operations within SMEs, preferably in energy or engineering sectors.
• Strong understanding of CRM and operational metrics.
• Ability to work with minimal oversight and make data-driven decisions.

Responsibilities

• Own the delivery flow from sales to cash.
• Implement scalable operations to support rapid growth.
• Measure project delivery metrics weekly and drive accountability.

Skills

Operational process improvement

CRM accuracy

Lean methodologies

Capacity control

Commercial flow awareness

Tools

Microsoft 365

CRM systems

Job description

A dynamic consultancy in Northern Ireland is seeking an Operations Lead to drive growth and streamline delivery. The right candidate will own the flow from sales to cash and implement operational improvements to scale efficiently. The role requires experience in operations management, particularly within energy or engineering sectors. Candidates should be metrics-driven and comfortable challenging standards, with strong CRM and operational process improvement skills. This position offers a performance-linked bonus and the chance to influence the company's direction significantly.