Interim Head Of Services - Extra Care

Keystone Care; Greater London; On-site; GBP 85,000 - 110,000; Full time

Job summary

Keystone Care is seeking an Interim Head of Services to provide senior operational leadership across a group of Extra Care services supporting older adults and adults with disabilities. The role focuses on maintaining regulatory compliance, driving quality, performance and financial sustainability, and supporting service managers across multiple sites.

You will lead with a hands-on style, oversee budgets and performance, and work closely with commissioners and partner organisations to develop

Qualifications

• Senior leadership experience within health and social care.
• Experience as a CQC Registered Manager.
• Experience managing multiple services or supporting managers across a portfolio.
• Strong knowledge of regulatory compliance, safeguarding and quality assurance.
• Commercial awareness with budget management and service development.

Responsibilities

• Provide strategic and operational leadership across multiple Extra Care services.
• Lead, support and develop Registered Managers.
• Maintain CQC compliance, quality assurance and safeguarding standards.
• Drive service improvement and promote outstanding, person-centred care.
• Oversee budgets, occupancy, performance and operational efficiency.
• Identify opportunities for service development and growth.
• Build relationships with commissioners, stakeholders and partner organisations.
• Monitor performance, manage risk and implement improvement plans.

Skills

Senior leadership

CQC & safeguarding

Budget management

Stakeholder management

Quality assurance

Service development

People management

Regulatory compliance

Education

Relevant professional qualification

Job description

Keystone Care is seeking an experienced Interim Head of Services to provide senior operational leadership across a group of Extra Care services supporting older adults and adults with disabilities.

This is an excellent opportunity for an established social care leader to support service managers, maintain regulatory compliance and drive quality, performance and financial sustainability.

Key Responsibilities:

• Provide strategic and operational leadership across multiple Extra Care services.
• Lead, support and develop Registered Managers.
• Maintain CQC compliance, quality assurance and safeguarding standards.
• Drive service improvement and promote outstanding, person-centred care.
• Oversee budgets, occupancy, performance and operational efficiency.
• Identify opportunities for service development and growth.
• Build effective relationships with commissioners, stakeholders and partner organisations.
• Monitor performance, manage risk and implement improvement plans.

About You

• Proven senior leadership experience within health and social care.
• Previous experience as a CQC Registered Manager.
• Experience managing multiple services or supporting managers across a portfolio.
• Strong knowledge of regulatory compliance, safeguarding and quality assurance.
• Commercially aware, with experience of budget management and service development.
• Excellent leadership, communication and stakeholder management skills.
• A relevant professional qualification and evidence of ongoing professional development.

Candidate Profile

We are looking for a hands-on senior leader with the ability to quickly establish credibility, support managers and improve operational performance across multiple services.

The successful candidate will combine strong regulatory knowledge with excellent leadership, problem-solving and organisational skills.