Interim Head Of Service - Extra Care

Keystone Care; Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Keystone Care is seeking an experienced Interim Head of Services to provide senior operational leadership across a group of Extra Care services supporting older adults and adults with disabilities. You will support service managers, drive quality and financial sustainability, ensure regulatory compliance and lead service development within a portfolio.

The role demands strong leadership, stakeholder engagement and a hands-on approach.

Qualifications

• Proven senior leadership experience within health and social care.
• Experience as a CQC Registered Manager.
• Experience managing multiple services or portfolios.
• Strong knowledge of regulatory compliance, safeguarding and QA.
• Commercial awareness and budget management experience.
• Excellent leadership, communication and stakeholder management.
• Relevant professional qualification and ongoing development.

Responsibilities

• Provide strategic and operational leadership across multiple Extra Care services.
• Lead, support and develop Registered Managers.
• Maintain CQC compliance, quality assurance and safeguarding standards.
• Drive service improvement and promote outstanding, person-centred care.
• Oversee budgets, occupancy, performance and operational efficiency.
• Identify opportunities for service development and growth.
• Build relationships with commissioners, stakeholders and partner organisations.
• Monitor performance, manage risk and implement improvement plans.

Skills

Senior leadership

CQC Registered Manager experience

Portfolio management

Regulatory compliance

Budget management

Stakeholder management

Effective communication

Professional development

Education

Professional qualification in health/social care

Job description

Keystone Care is seeking an experienced Interim Head of Services to provide senior operational leadership across a group of Extra Care services supporting older adults and adults with disabilities.

This is an excellent opportunity for an established social care leader to support service managers, maintain regulatory compliance and drive quality, performance and financial sustainability.

Key Responsibilities:

• Provide strategic and operational leadership across multiple Extra Care services.
• Lead, support and develop Registered Managers.
• Maintain CQC compliance, quality assurance and safeguarding standards.
• Drive service improvement and promote outstanding, person-centred care.
• Oversee budgets, occupancy, performance and operational efficiency.
• Identify opportunities for service development and growth.
• Build effective relationships with commissioners, stakeholders and partner organisations.
• Monitor performance, manage risk and implement improvement plans.

About You

• Proven senior leadership experience within health and social care.
• Previous experience as a CQC Registered Manager.
• Experience managing multiple services or supporting managers across a portfolio.
• Strong knowledge of regulatory compliance, safeguarding and quality assurance.
• Commercially aware, with experience of budget management and service development.
• Excellent leadership, communication and stakeholder management skills.
• A relevant professional qualification and evidence of ongoing professional development.

Candidate Profile

We are looking for a hands-on senior leader with the ability to quickly establish credibility, support managers and improve operational performance across multiple services.

The successful candidate will combine strong regulatory knowledge with excellent leadership, problem-solving and organisational skills.