Interim FM Account Lead – PFI/PPP | P&L & KPIs

Empro Talent Ltd; Norwich; On-site; GBP 65,000 - 101,000; Part time

Job summary

Empro Talent Ltd is recruiting an interim Account Manager to oversee a PFI/PPP facilities management contract in Norwich, with support to Colchester. The role is initially 3 months with a view to extension and 37.5 hours per week on site.

The post requires leading hard and soft FM delivery, managing the client and SPV relationship, and owning P&L, forecasting and performance. You will safeguard performance against the regime and mitigate deductions.

Qualifications

• Experience managing client relationships on a complex FM/PFI/PPP contract.
• Knowledge of P&L, budgeting and forecasting for service contracts.
• Familiarity with performance regimes, deductions and risk mitigation.

Responsibilities

• Client and stakeholder meetings.
• Contract governance and KPIs.
• Budget and P&L management.
• Statutory compliance, health and safety, quality and risk.
• Leading the on-site team.

Skills

Client relationship mgmt

P&L management

Budgeting & forecasting

FM contract delivery

KPIs & SLAs

Tools

CAFM software

Job description

Empro Talent Ltd is recruiting an interim Account Manager to oversee a PFI/PPP facilities management contract in Norwich, with support to Colchester. The role is initially 3 months with a view to extension and 37.5 hours per week on site.

The post requires leading hard and soft FM delivery, managing the client and SPV relationship, and owning P&L, forecasting and performance. You will safeguard performance against the regime and mitigate deductions.