Intergrated Governance Assistant

ramsayhealthcare; Ormskirk; On-site; GBP 28,000 - 36,000; Full time

Job summary

Ramsay Health Care UK seeks an Integrated Governance Assistant at Renacres Hospital, Ormskirk. You will support the Head of Clinical Services, coordinate governance processes, track KPIs and deliver quality improvement initiatives across campaigns and training.

The role blends admin precision with digital creativity, stakeholder engagement and compliance with clinical standards to enhance patient care.

Qualifications

• Advanced IT skills across MS Office, SharePoint and design tools.
• Experience creating clinical tools, dashboards and promotional assets.
• Proven capability in data collection, reporting and KPI tracking.
• Experience in healthcare communications or admin contexts is desirable.

Responsibilities

• Provide high-level support to the Head of Clinical Services with diary and minute-taking.
• Administer clinical governance processes including audits, incidents and risk registers.
• Maintain clinical governance action plans and escalate outstanding items.
• Track and report KPIs, ensuring departments meet standards.
• Create newsletters and promotional materials for engagement activities.
• Coordinate clinical campaigns and staff engagement initiatives.
• Organise training sessions, book rooms, and manage attendance records.
• Design and maintain templates and dashboards using IT tools.

Skills

Advanced IT

Data analysis

Project coordination

Communication

Education

Level 3-5 Diplomas or Certificates in Digital Marketing

Diploma in Graphic Design

Graphic Design or Visual Communication

Business Administration with comm/marketing focus

Tools

Canva

Adobe Express

SharePoint

Microsoft Excel / Sheets

Job description

Integrated Governance Assistant

Renacres Hospital – Ormskirk

37.5 hours per week; 12 Month Fixed Term Contract

Renacres Hospital is part of Ramsay Health Care UK, one of the leading independent healthcare providers in England.

The hospital is one of Lancashire's leading private hospitals and has an excellent reputation for delivering high quality healthcare for patients with health insurance, patients who are self-funding treatment or NHS patients exercising choice through the e-referral system.

We are seeking a proactive, digitally skilled, and highly organised Integrated Governance Assistant to deliver support to the Head of Clinical Services and excellence across clinical governance, quality improvement, and strategic initiatives.

This pivotal role ensures that clinical standards are consistently met and exceeded, contributing to outstanding patient care and regulatory compliance. This is a varied and rewarding role that blends administrative precision with creativity, stakeholder engagement, and digital innovation.

You will play a key role in coordinating clinical campaigns, supporting Heads of Department with quality and strategy plans, and delivering impactful promotional and engagement activities.

Key Responsibilities

• Provide high-level support to the Head of Clinical Services including diary management, meeting coordination, and minute-taking.
• Administer and support clinical governance processes including incident reporting, audits, risk registers, and policy updates.
• Maintain oversight of clinical governance action plans, ensuring timely completion and escalation of outstanding items.
• Track and report on clinical KPIs, ensuring all departments consistently meet or exceed benchmark standards.
• Data collection and analysis to support quality improvement.
• Creation of newsletters to support effective communication of.
• Organise and support Clinical Heads of Department to maintain 100% compliance with key performance indicators.
• Support Clinical Heads of Department with the development and implementation of quality plans and strategic objectives, including tracking progress and reporting outcomes.
• Organise and deliver clinical campaigns, staff engagement initiatives, charity events, and clinical promotional activities.
• Coordinate all aspects of clinical training , including:
• Identifying training needs and scheduling sessions
• Booking rooms and ensuring equipment is available
• Communicating with trainers and attendees
• Ensuring room readiness and materials are prepared
• Collating attendance records and monitoring complianceProducing training reports for the Clinical Governance Committee
• Design and maintain clinical documentation templates, dashboards, and promotional materials using advanced IT tools.

Qualifications

• Level 3-5 Diplomas or Certificates in: Digital Marketing
• Graphic Design
• Graphic Design or Visual Communication
• Business Administration (with a communications or marketing focus)

Essential Skills & Experience

• Advanced IT proficiency across Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), SharePoint, and creative platforms such as Canva, Adobe Express, or similar.
• Proven experience in developing clinical tools , templates, dashboards, and promotional assets.
• Canva Design (producing high-quality content)
• Experience using Microsoft Excel, Google Sheets, or database systems to input, clean, and manage data.Desirable- experience in digital content creation
• Experience in communications, marketing, or admin roles within healthcare, education, or corporate settings.
• Strong organisational and project coordination skills.
• Excellent written and verbal communication.
• Ability to manage multiple priorities and work independently.
• Experience in healthcare administration or clinical governance is highly desirable.
• Understanding of KPIs, audit metrics, or performance indicators relevant to the organisation (e.g. patient safety, service utilisation, staff compliance).
• Experience preparing summary reports, infographics, or PowerPoint presentations for internal or external stakeholders.
• Supporting CQC submissions, incident investigations, or service evaluations.

What We Offer

• A supportive and inclusive working environment.
• Opportunities for professional development and training.
• The chance to contribute to high-impact clinical improvement and engagement initiatives.

Why join us?

At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we're people caring for people:

• Health, Wellbeing & Financial Security
• Private Medical Cover, with the option to add your partner and dependants
• Discounted Bupa Dental Insurance
• Life Assurance (Death in Service) x3 your base salary
• Private Pension, with Ramsay matching up to 5% after a qualifying period
• Employee Assistance Programme

Work-Life Balance

25 days annual leave (pro rata'd) + bank holidays, with the option to buy or sell additional d