Interface Services Administrator

East Sussex Healthcare NHS Trust; Eastbourne; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

NHS Pension scheme

Onsite nurseries

Staff restaurants

Accommodation

Occupational Health

Employee Assistance Programme

Onsite parking

Job summary

East Sussex Healthcare NHS Trust is recruiting an administrator to support the developing Virtual Ward and Urgent Community Response service within the Community Health and Integrated Care Division at EDGH, covering seven days.

You will provide administrative support across the Interface Services, including phones, stock, PPE, staff files, data extraction and daily reports, working with Team Leads and Service Managers to ensure efficient processes.

Qualifications

• Experience providing administrative support in a healthcare setting.
• Good communication and organisation skills.
• Ability to handle multiple tasks with accuracy.

Responsibilities

• Answer phones and manage a busy inbox.
• Order uniform, clinical stock, PPE and office supplies.
• Maintain staff personnel files and assist with data extraction.
• Prepare daily reports and support staff as needed.

Skills

Administrative support

Data extraction

Record keeping

Team coordination

Job description

An opportunity has arisen for an administrator to join a developing service Virtual Ward, working closely with the Urgent Community Response service within the Community Health and Integrated Care Division at EDGH on a 7 day services, covering weekdays and weekends.

The post holder will provide support across the Interface Services. The Interface Services include several teams comprising of Therapists, Nurses, Health Care Assistants and Integrated Support Workers. Together the Interface Services provide urgent and timely support to patients in their own homes in order to prevent unnecessary hospital admission, or alternatively provide additional assessment and support to facilitate a timely hospital discharge for patients in hospital. To help support service cover from 8am to 10pm Monday to Sundays. hours to be agreed on succession of interview.

The post holder will provide valuable administrative support to these teams, with responsibility for a range of tasks including answering phones, managing the ordering of uniform, clinical stock, PPE and office supplies, managing staff personnel files, supporting with data extraction and contributing to daily reports, as well as providing ad hoc administrative support to staff as required. The post holder will work closely with administrative colleagues as well as Team Leads and Service Managers in order to contribute to efficient and effective processes across the services.

There has never been a better time to join East Sussex Healthcare NHS Trust

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation. In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

Statement on the Use of AI

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Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

For further details / informal visits contact: Name: Jackie Wallis Job title: Admin Team Lead Email address: [e-mail] Telephone number: 07483600990

Gemma Veness 0300 131 4722