Intelligence Support Officer - Live Intelligence Desk

Dyfed-Powys Police; Carmarthen; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Buddy/mentor support

Annual leave: 24 days + 8 bank hols

Flexi leave (role dependent)

On-site gym access

Blue Light discounts

Cycle to Work scheme

Health & wellbeing support

Staff networks

Job summary

Dyfed-Powys Police is seeking an Intelligence Support Officer for the Live Intelligence Desk within Force Intelligence Bureau (CID). The role involves providing live intelligence to operational staff at incidents and research requests from other forces using relevant databases.

You will handle confidential data with integrity, summarise complex information, and communicate clearly at all levels. The position offers flexible working opportunities, staff support networks, and benefits such as

Qualifications

• Must be able to research databases, and produce well-written summariesof complex data in a timely manner (E)
• Must be prepared to work in an environment where confidentiality andintegrity in dealing with data is paramount. (E)
• Must have effective written and oral communication skills, with an ability tocommunicate with people at all levels of the organisation (E)
• Must demonstrate a practical approach to problem solving (E)
• Must demonstrate proficiency at working to a high degree of accuracy and showattention to detail (E)

Responsibilities

• Provide intelligence support to spontaneous firearms and critical incidents as directed.
• To provide live time intelligence to operational staff deployed to incidents.
• To manage the receipt and research of intelligence requests from other Forces, utilising all relevant databases, to collate and evaluate information found on specific nominals, providing verification of records where necessary.

Skills

Research databases

Confidentiality & integrity

Written & oral comms

Problem solving

Attention to detail

Job description

Business area / Department Criminal Investigation Department (CID)

Agile/Fixed/Fixed Operational Fixed Operational

Grade D

Shift Percentage 20%

Part/Full Time Full Time

Type of Contract Permanent

Level of Welsh language ability required? 1

Interview Date 30 November 2026

Closing Date 11/11/2026, 23:55

Job Advert Description

An exciting opportunity has arisen to join us as a Intelligence Support Officer - Live Intelligence Desk in Force Intelligence Bureau (CID)

What you will be doing?

Provide intelligence support to spontaneous firearms and critical incidents as directed.

To provide live time intelligence to operational staff deployed to incidents.

To manage the receipt and research of intelligence requests from other Forces, utilising all relevant databases, to collate and evaluate information found on specific nominals, providing verification of records where necessary.

https://www.dyfed-powys.police.uk/SysSiteAssets/media/downloads/dyfed-powys/careers/guidance-Documents/police-staff-attainments-english.pdf

What can you expect?

All new starters will have a buddy/mentor to support you when you join

24 days annual leave (rises to 29 days with 5 years’ service) plus 8 bank holidays

Additional 24 days flexi leave (role dependant)

Access to on-site gyms and fitness classes

Discounts from various retailers via the Blue Light Scheme

Cycle to Work Scheme

Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy.

Staff Support Networks

Flexible working opportunities

Generous maternity/paternity and adoption leave entitlements.

Sick pay provisions

All candidates are subject to vetting and medical checks.

Diversity and Welsh language

Dyfed Powys Police are inclusive employers and strive to have a workforce representative of the communities they police and serve. We believe that we will benefit from the variety of thinking, approach, and skills that diversity can bring; all of which helps us to deliver a better policing service.

We continue to work towards creating a safe, open culture that is ethical and inclusive of all. We have a range of staff networks and groups to provide specific support and advice, and our aim is to recruit talented people with a diverse range of skills and experience. We welcome applications from all backgrounds and communities regardless of age, gender, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious beliefs.

Find out if you’re eligible for Positive Action here.

We are committed to being a bilingual organisation and any application submitted in Welsh will not be treated less favourably than an application made in English.

Information point:

If you require any further information about this role, please do not hesitate to contact: [e-mail]

Or attend our weekly drop-in recruitment event, Wednesday @ 11am – 11:30am here.

• 1. Must be able to research databases, and produce well-written summariesof complex data in a timely manner (E)
• 2. Must be prepared to work in an environment where confidentiality andintegrity in dealing with data is paramount. (E)
• 3. Must have effective written and oral communication skills, with an ability tocommunicate with people at all levels of the organisation (E)
• 4. Must demonstrate a practical approach to problem solving (E)
• 5. Must demonstrate proficiency at working to a high degree of accuracy and showattention to detail (E)