Insurance Support & Compliance Advisor

Aspire Recruitment; West Kirby; On-site; GBP 26,000 - 30,000; Full time

Job summary

Aspiring Insurance Support Advisor role based near Liverpool city centre area requires handling customer service, renewals and admin support while linking customers to insurance needs. The position involves working across phone, post, email and in-person inquiries to ensure a smooth customer journey.

Applicants should have at least 2 years in an insurance support-type role, with KPI-driven experience and familiarity with FCA regulations.

Qualifications

• At least 2 years' experience in an insurance support or focused role (commercial and automotive insurance desirable).
• Experience working toward KPI and target-related expectations.
• Exposure to FCA regulations and guidelines preferred.

Responsibilities

• Provide excellent customer service across insurance queries and administrative policies.
• Support insurance requirements across the full range of products we offer, including renewals and claims.
• Notify customers of relevant information in line with FCA and company guidelines.

Skills

Insurance experience

KPI driven

FCA familiarity

Job description

Aspiring Insurance Support Advisor role based near Liverpool city centre area requires handling customer service, renewals and admin support while linking customers to insurance needs. The position involves working across phone, post, email and in-person inquiries to ensure a smooth customer journey.

Applicants should have at least 2 years in an insurance support-type role, with KPI-driven experience and familiarity with FCA regulations.