Insurance Specialsit

i2i Recruitment Limited; Cheltenham; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Holiday allowance

Pension

Training and qualifications

CII qualification support

Health insurance

Gym membership discount

Progression plan

Modern offices with snacks

Hybrid working after training

Job summary

i2i Recruitment Limited is seeking a detail‑driven insurance administrator to join our Cheltenham team. You will process insurance documentation, check information for accuracy, and manage your workload to meet deadlines and service standards.

We offer 25 days holiday plus bank holidays, a 6% pension, full training and career development, health insurance, discounted gym membership, and a structured progression plan with funded qualifications.

Qualifications

• Strong attention to detail and ability to work accurately.
• Good organisational skills and ability to manage workload.
• Confident communication skills and ability to build professional relationships.
• Problem-solving skills and initiative.
• Competent IT skills, including Microsoft Excel.
• Willingness to learn and develop knowledge of the London Market.

Responsibilities

• Process insurance documentation and data accurately across relevant systems.
• Manage workload to meet deadlines and service standards.
• Check information and documentation for accuracy and completeness.
• Identify and resolve routine issues, escalating more complex queries where needed.
• Carry out quality checks on work completed by other team members.
• Support and share knowledge with less experienced colleagues.
• Build relationships with internal teams and wider business stakeholders.
• Identify opportunities to improve processes and data quality.
• Support ad hoc projects and wider team activities.

Skills

Attention to detail

Organisational skills

Communication skills

Problem solving

IT skills including Excel

Initiative

Education

CII qualification or progress

Tools

Microsoft Excel

Power BI

Job description

What’s in it for you?

• 25 days’ holiday + bank holidays
• 6% pension contribution
• Full training and career development support
• Industry-recognised qualifications, including Cert CII
• Health insurance and wellbeing support
• Discounted gym membership
• Structured progression plan with fully funded qualifications
• Fantastic modern offices with free coffee and snacks
• Opportunity to work for a global market leader
• 35-hour working week
• Hybrid working available after the training period, with a minimum of 3 days in the office

Must have’s

• Previous experience within the insurance industry, whether in commercial lines, personal lines or another transferable insurance role
• Good understanding of insurance principles and the policy lifecycle
• Strong attention to detail and ability to work accurately
• Good organisational skills and ability to manage your own workload
• Confident communication skills and ability to build professional relationships
• Good problem-solving skills and confidence using your initiative
• Competent IT skills, including Microsoft Excel
• Willingness to learn and develop your knowledge of the London Market

Nice to have’s

• Experience in insurance administration, technical processing, claims, broking or underwriting
• Knowledge of London Market processes
• CII qualification or desire to work towards one
• Experience using insurance systems or Power BI

So, what will you be doing?

Process insurance documentation and data accurately across relevant systems

Manage your workload to meet deadlines and service standards

Check information and documentation for accuracy and completeness

Identify and resolve routine issues, escalating more complex queries where needed

Carry out quality checks on work completed by other team members

Support and share knowledge with less experienced colleagues

Build relationships with internal teams and wider business stakeholders

Identify opportunities to improve processes and data quality

Support ad hoc projects and wider team activities

Helpful extras

• Keen to take the next step in your insurance career
• Able to apply transferable knowledge from personal lines, commercial insurance, claims, broking or administration
• Enjoys working collaboratively while confidently managing their own workload
• Motivated to develop technical knowledge within the London Market

Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it’s successful