Insurance Coordinator

i2i Recruitment Limited; Cheltenham; Hybrid; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Holiday entitlement 25 days + bank

Pension 6%

Training & development

Cert CII qualification

Health insurance

Gym discount

Career progression

Modern offices

Hybrid work after training

35-hour week

Job summary

i2i Recruitment Limited is seeking a detail-focused Insurance Administration Assistant to join a global insurance business in the United Kingdom. You will create documentation, gather key information, and accurately enter and update data across systems while responding to client and internal enquiries.

With full training, structured progression, a 35-hour week, hybrid working after the training period, and benefits including health insurance, pension contributions, and discounted gym membership,

Qualifications

• Strong attention to detail and accuracy.
• Good GCSEs in Maths and English; A-Levels or a degree preferred.
• Able to analyse information and solve problems.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Keen to learn and build a career in insurance.

Responsibilities

• Create documentation and gather key information from files.
• Enter, amend and update data across systems.
• Respond professionally to client and internal enquiries.
• Reconcile and allocate payments to records.
• Prepare reports and process insurance premiums.
• Quality-check documentation for accuracy and compliance.

Skills

High attention to detail

Analyze information and solve problems

Willingness to learn

Microsoft Office familiarity

Education

GCSE Maths & English

A-Levels

Degree or higher

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

What's in it for you?

• 25 days' holiday + bank holidays
• 6% pension contribution
• Full training and career development support
• Industry-recognised qualifications, including Cert CII
• Health insurance and wellbeing support
• Discounted gym membership
• Structured progression plan with fully funded qualifications
• Fantastic modern offices with free coffee and snacks
• Opportunity to work for a global market leader
• 35-hour working week
• Hybrid working available after the training period, with a minimum of 3 days in the office

Must have's

• High attention to detail and accuracy
• Strong academic background, ideally with good GCSE grades in Maths and English, A-Levels or a degree
• Ability to analyse information and solve problems
• Familiarity with Microsoft Office, including Excel, Word and Outlook
• Willingness to learn and build a career within the insurance sector

Nice to have's

• Understanding of general insurance principles
• Previous experience working with data or administration, including informal experience
• Positive, proactive attitude

So, what will you be doing?

• Create documentation and gather key information from files
• Accurately enter, amend and update data across relevant systems
• Respond professionally to client and internal enquiries
• Reconcile and allocate payments to the correct records
• Prepare reports and process insurance premiums
• Quality-check documentation to ensure accuracy and compliance

Helpful extras

• Full, structured classroom and on-the-job training
• Clear progression opportunities from day one
• Supportive, relaxed working culture
• Opportunities to build your career within a global insurance business