Insurance Specialist

DiverseJobsMatter; Leeds; Hybrid; GBP 35,000 - 50,000; Full time

Benefits offered by this job

30 days annual leave with optional purchase

Enhanced family-friendly policies

Career development opportunities

Job summary

DiverseJobsMatter is seeking a Claims Adjuster for its Leeds office to handle professional indemnity claims within a collaborative environment. This full-time role emphasizes efficient claim management and compliance with regulatory standards.

The ideal candidate has experience with professional indemnity claims and possesses strong analytical and communication skills. The position offers hybrid working arrangements and career development opportunities.

Qualifications

• Previous experience in handling professional indemnity or negligence claims preferred.
• Strong understanding of insurance policy coverage and claims processes.
• Knowledge of compliance and regulatory requirements in insurance claims.

Responsibilities

• Investigate, manage, and resolve professional indemnity claims.
• Assess policy coverage and identify liability exposure.
• Ensure claims are managed within service level agreements.

Skills

Analytical skills

Communication skills

Negotiation skills

Organizational skills

Tools

Microsoft Office

Job description

Claims Adjuster – Professional Indemnity Claims (Hybrid, Leeds)

Overview

Our client, a leading international insurance organisation, is seeking a Claims Adjuster to join its Financial Services and Management (FSM) Claims team. This role focuses on handling complex professional indemnity claims and offers the opportunity to work within a collaborative and high-performing environment.

The successful candidate will investigate, manage, and resolve claims efficiently while ensuring compliance with service standards, regulatory requirements, and delegated authorities. This is an excellent opportunity for an experienced claims professional looking to develop their expertise within a respected and growth-oriented organisation.

Employment Type: Full-Time

Responsibilities

• Investigate, manage, and resolve professional indemnity claims accurately and proactively
• Assess policy coverage and identify liability exposure in line with contractual obligations
• Ensure claims are managed within agreed service level agreements and authority limits
• Maintain accurate reserving practices to reflect the organisation’s liability position
• Handle disputed and complex claims with a commercially focused approach
• Liaise regularly with brokers, customers, legal representatives, and internal stakeholders
• Review estimates and billing submissions from external service providers and resolve discrepancies
• Deliver high levels of customer service through timely communication and professional claims handling
• Support the wider claims strategy and contribute to operational and business targets

Requirements

• Previous experience handling professional indemnity or professional negligence claims preferred
• Strong understanding of insurance policy coverage and claims processes
• Knowledge of compliance, regulatory, and statutory requirements within insurance claims
• Excellent analytical, investigative, and negotiation skills
• Ability to make balanced, impartial, and commercially sound decisions
• Strong communication and stakeholder management capabilities
• Organised approach with the ability to manage multiple priorities effectively
• Proficiency in Microsoft Office and other claims-related systems
• Full right to work in the UK without sponsorship requirements
• 30 days annual leave with the option to purchase additional days
• Flexible and hybrid working arrangements
• Enhanced family-friendly policies
• Opportunities for short-term remote working abroad
• Inclusive and collaborative workplace culture
• Career development and progression opportunities within a global organisation