Insurance Sales Advisor

Markel Service; Manchester; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Private medical cover

Dental cover

Life assurance

Pension scheme

Travel insurance

Job summary

Markel in Manchester is seeking an Insurance Sales Advisor to join a busy team in the city centre. The role focuses on converting warm leads into sales with a guaranteed base salary of £28,000 and attractive monthly bonuses, along with excellent benefits.

Work Monday to Friday with no evenings or weekends, and receive ongoing training and clear career progression. You’ll engage with customers who have already enquired about insurance, understanding their needs and advising on the right cover

Qualifications

• Experience in sales, telesales, customer service, retention or contact centre environments.
• Strong communication and relationship-building skills.
• Confident and resilient when handling objections.
• Experience working towards targets or KPI’s.
• Ability to identify customer needs and recommend suitable solutions.
• Positive attitude and willingness to learn.

Responsibilities

• Contact customers who have received quotes but haven’t yet purchased.
• Follow up renewals and re-engage lapsed customers.
• Handle inbound sales enquiries from new and existing customers.
• Convert opportunities into sales while delivering exceptional customer service.
• Identify cross-sell opportunities across a range of insurance products.
• Process quotations, renewals and policy changes.
• Respond to customer queries via phone, email and live chat.
• Work towards individual and team sales targets while contributing to a high-performing team culture.

Skills

Sales

Telesales

Customer service

Target driven

Communication

Job description

Insurance Sales Advisor

Manchester City Centre | Monday-Friday | No Evenings or Weekends

£28,000 Basic + Monthly Bonus + Excellent Benefits

Turn Conversations into Sales. Build a Career in Insurance!

Are you a natural communicator who enjoys helping customers and closing deals?

Do you thrive on working towards targets, converting opportunities into sales, and earning bonuses for your success?

If so, this could be the perfect next step in your career.

We're looking for an ambitious Insurance Sales Advisor to join a growing specialist insurance business. Whether your background is in telesales, contact centres, customer service, retail sales or insurance, this is an opportunity to develop your skills, maximise your earning potential and build a long‑term career within a successful and supportive organisation.

What's different about this role?

• No cold calling – every lead is warm and pre‑qualified
• Monday to Friday only – no weekends or late evenings
• Monthly bonus opportunities
• Clear career progression pathways
• Supportive team environment with ongoing training

You’ll be speaking with customers who have already enquired about insurance, received quotes, have renewals due, or are returning customers. Your role is to understand their needs, provide expert guidance and help them secure the right cover.

What You’ll Be Doing:

• Contacting customers who have received quotes but haven’t yet purchased
• Following up renewals and re‑engaging lapsed customers
• Handling inbound sales enquiries from new and existing customers
• Converting opportunities into sales while delivering exceptional customer service
• Identifying cross‑sell opportunities across a range of specialist insurance products
• Processing quotations, renewals and policy changes
• Responding to customer queries via phone, email and live chat
• Working towards individual and team sales targets while contributing to a high‑performing team culture

What We’re Looking For:

You’ll be someone who enjoys speaking with people, is motivated by targets and takes pride in delivering great customer outcomes.

• Experience in sales, telesales, customer service, retention or contact centre environments
• Strong communication and relationship‑building skills
• A confident and resilient approach when handling objections
• Experience working towards targets or KPI’s
• The ability to identify customer needs and recommend suitable solutions
• A positive attitude and willingness to learn

Previous insurance or financial services experience would be beneficial, but it’s not essential.

Why Join Us?

We’re passionate about creating an environment where people can succeed, develop and enjoy coming to work.

In return, you’ll receive:

• £28,000 starting salary
• Achievable monthly bonus scheme
• 25 days holiday plus bank holidays
• Buy and sell holiday scheme
• Private medical cover
• Dental cover
• Life assurance
• Income protection
• Company pension scheme
• Travel insurance
• Season ticket loan
• Ongoing training and development
• Genuine opportunities for career progression across sales, underwriting, claims, operations and wider business functions

Markel celebrates the value of a diverse workforce

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful.