Insurance Sales Advisor

Markel Service, Incorporated; Manchester; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Monthly bonus

25 days holiday plus bank holidays

Private medical cover

Dental cover

Life assurance

Company pension scheme

Travel insurance

Season ticket loan

Ongoing training and development

Job summary

Markel Service, Incorporated in Manchester is looking for an Insurance Sales Advisor to convert warm leads into sales and deliver excellent customer service. The role runs Monday to Friday with no evenings or weekends, offering a £28,000 base salary plus monthly bonuses and a comprehensive benefits package.

You will engage with customers who have shown interest, provide guidance on policies, and work toward individual and team sales targets within a supportive, growth-focused environment.

Qualifications

• Experience in sales, telesales, customer service or contact centre environments.
• Strong communication and relationship-building skills.
• Confident and resilient when handling objections.
• Experience working towards targets or KPIs.
• Ability to identify customer needs and recommend suitable solutions.
• Willingness to learn and develop professionally.

Responsibilities

• Contacting customers who have quotes but not yet purchased.
• Following up renewals and re-engaging lapsed customers.
• Handling inbound sales inquiries from new and existing customers.
• Converting opportunities into sales while delivering excellent customer service.
• Identifying cross-sell opportunities across insurance products.
• Processing quotations, renewals and policy changes.
• Responding to customer queries by phone, email and live chat.
• Working towards individual and team sales targets.

Skills

Sales experience

Telesales

Customer service

Communication

Target driven

Objection handling

Relationship building

Job description

Insurance Sales Advisor
Manchester City Centre | Monday-Friday | No Evenings or Weekends
£28,000 Basic + Monthly Bonus + Excellent Benefits

Turn Conversations into Sales. Build a Career in Insurance!

Are you a natural communicator who enjoys helping customers and closing deals?

Do you thrive on working towards targets, converting opportunities into sales, and earning bonuses for your success?

If so, this could be the perfect next step in your career.

We're looking for an ambitious Insurance Sales Advisor to join a growing specialist insurance business. Whether your background is in telesales, contact centres, customer service, retail sales or insurance, this is an opportunity to develop your skills, maximise your earning potential and build a long-term career within a successful and supportive organisation.

What's different about this role?

• No cold calling - every lead is warm and pre-qualified
• Monday to Friday only - no weekends or late evenings
• Monthly bonus opportunities
• Clear career progression pathways
• Supportive team environment with ongoing training

You’ll be speaking with customers who have already enquired about insurance, received quotes, have renewals due, or are returning customers. Your role is to understand their needs, provide expert guidance and help them secure the right cover.

What You'll Be Doing:

• Contacting customers who have received quotes but haven't yet purchased
• Following up renewals and re‑engaging lapsed customers
• Handling inbound sales enquiries from new and existing customers
• Converting opportunities into sales while delivering exceptional customer service
• Identifying cross‑sell opportunities across a range of specialist insurance products
• Processing quotations, renewals and policy changes
• Responding to customer queries via phone, email and live chat
• Working towards individual and team sales targets while contributing to a high‑performing team culture

What We’re Looking For:

You’ll be someone who enjoys speaking with people, is motivated by targets and takes pride in delivering great customer outcomes.

We’re particularly interested in candidates who have:

• Experience in sales, telesales, customer service, retention or contact centre environments
• Strong communication and relationship‑building skills
• A confident and resilient approach when handling objections
• Experience working towards targets or KPI’s
• The ability to identify customer needs and recommend suitable solutions
• A positive attitude and willingness to learn

Previous insurance or financial services experience would be beneficial, but it's not essential.

Why Join Us?

We’re passionate about creating an environment where people can succeed, develop and enjoy coming to work.

In return, you’ll receive:

• £28,000 starting salary
• Achievable monthly bonus scheme
• 25 days holiday plus bank holidays
• Buy and sell holiday scheme
• Private medical cover
• Dental cover
• Life assurance
• Income protection
• Company pension scheme
• Travel insurance
• Season ticket loan
• Ongoing training and development
• Genuine opportunities for career progression across sales, underwriting, claims, operations and wider business functions

Ready to Take the Next Step?

If you're driven by helping customers, motivated by achieving results and looking for a role that offers both earning potential and long-term career development, we'd love to hear from you.

Apply today and start building your future with a business that invests in your success.

Are you ready to play your part?

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at [e-mail] or call us on 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.

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