Insurance Officer

Sellick Partnership; West Yorkshire; On-site; GBP 37,000 - 39,000; Full time

Benefits offered by this job

Generous annual leave entitlement

Pension scheme

Flexible and hybrid working

Job summary

Sellick Partnership is seeking an experienced Insurance Officer to join a busy organisation in Bradford. You will manage the insurance portfolio, handle liability and property claims, maintain policy records, and provide specialist advice to stakeholders.

Reporting to the Insurance Manager, the role offers a supportive environment with hybrid working and opportunities to develop risk management and financial protection strategies.

Qualifications

• Experience in insurance, risk management, or claims handling.
• Experience liaising with insurers/brokers.

Responsibilities

• Manage and administer the organisation's insurance portfolio.
• Act as first point of contact for insurance queries.
• Investigate and coordinate liability and property claims from notification to resolution.
• Liaise with insurers, brokers, loss adjusters and solicitors to progress claims.
• Maintain records and databases for claims and policy information.
• Prepare renewal information and support procurement processes.
• Analyse claims data and advise on risk/ cost-reduction measures.
• Support risk management strategies and reporting.

Skills

Attention to detail

Relationship management

Negotiation

Problem solving

Communication

Independent work

Customer service

Education

CII qualification or working towards

Tools

Microsoft Office (Excel & Word)

Job description

Insurance Officer

Bradford
£37,000k - £39,000k
Permanent
Hybrid

Sellick Partnership are seeking an experienced and proactive Insurance Officer to join a busy and collaborative organisation in Bradford. Reporting to the Insurance Manager, you will play a key role in managing the organisation's insurance programme, handling liability claims, maintaining policy records, and providing specialist insurance advice to stakeholders across the business.

This is an excellent opportunity for an insurance professional looking to develop their expertise within a supportive environment while contributing to effective risk management and financial protection strategies.

Key Responsibilities

• Manage and administer the organisation's insurance portfolio, ensuring adequate and cost-effective cover is maintained.
• Act as the first point of contact for insurance-related queries from internal and external stakeholders.
• Investigate, manage, and coordinate liability and property claims from initial notification through to resolution.
• Liaise with insurers, brokers, loss adjusters, solicitors, and other third parties to ensure claims are progressed efficiently.
• Monitor claims performance and maintain accurate records and databases.
• Prepare insurance renewal information and support annual tender and procurement exercises where required.
• Analyse claims trends and provide recommendations to reduce risk and insurance costs.
• Support the development and implementation of risk management strategies.
• Produce management information, reports, and statistical data relating to insurance and claims activity.
• Ensure compliance with relevant legislation, regulatory requirements, and organisational policies.
• Deliver guidance and training to managers and employees on insurance-related matters.
• Assist with policy reviews and ensure documentation is maintained and up to date.

Essential Requirements

• Experience working within an insurance, risk management, claims handling, or related environment.
• Knowledge of liability, property, and general insurance principles.
• Experience managing insurance claims and liaising with insurers and brokers.
• Strong investigative and analytical skills.
• Excellent communication and stakeholder management abilities.
• Ability to interpret policy wording and provide practical advice.
• Strong organisational skills with the ability to manage competing priorities.
• Proficient in Microsoft Office, particularly Excel and Word.

Desirable Requirements

• Chartered Insurance Institute (CII) qualification or working towards one.
• Experience within the public sector, housing, local government, or a similarly regulated environment.
• Knowledge of risk management frameworks and best practice.
• Experience producing claims analysis and performance reports.

Skills and Competencies

• Attention to detail
• Problem solving and decision making
• Relationship management
• Negotiation and influencing skills
• Ability to work independently and as part of a team
• Strong customer service focus
• Commercial awareness

Benefits

• Generous annual leave entitlement
• Pension scheme
• Flexible and hybrid working arrangements
• Professional development and training opportunities
• Employee wellbeing programme
• Cycle to Work and other employee benefits schemes

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.