Insurance manager

AmTrust International; Bradford; On-site; GBP 70,000 - 90,000; Full time

Job summary

Car Care Plan, part of AmTrust International, seeks an Insurance manager to join our Bradford office. You will sit at the crossroads of claims, underwriting and audit, acting as the technical expert for vehicle and claims issues while overseeing audit programmes and risk controls.

You will collaborate with senior stakeholders, dealers and administrators to improve underwriting performance, manage complex claims, and drive robust risk management across the automotive warranty portfolio.

Qualifications

• Experience in automotive warranty or insurance sectors.
• Strong claims handling and oversight background.
• Experience managing audit or control frameworks.
• Ability to review risk and make decisions on complex claims and customer matters.

Responsibilities

• Oversee dealer and administrator audit programmes.
• Support underwriting performance through claims oversight.
• Liaise with senior stakeholders and third-party partners to improve risk management.

Skills

Claims handling

Audit governance

Risk management

Dealer monitoring

Stakeholder management

Communication skills

Job description

Car Care Plan, an AmTrust business, is proud to be a leading provider of award-winning vehicle warranty. Our automotive protection expertise ensures our products are dependable, allowing for high customer satisfaction rates and successful motoring.

We are currently looking for a Insurance manager to join our team based out of our Bradford office.

The role will support the protection of our underwriting performance through effective claims oversight, audit governance, risk management and dealer monitoring activities across our automotive warranty portfolio.

This is a highly visible role sitting at the intersection of claims, underwriting and audit. You will act as the technical expert for vehicle and claims-related matters, oversee dealer and administrator audit programmes, drive improvements in risk management processes, and help maximise underwriting performance through robust oversight and analysis. The role also offers the opportunity to work closely with senior stakeholders, third-party administrators, dealers and claims suppliers, influencing positive outcomes across the business while managing complex claims and customer issues.

To be successful in this role, you will have experience within the automotive, warranty or insurance sector, with a strong background in claims handling, claims oversight and/or audit activities. You will possess a solid understanding of vehicle mechanics and insurance processes, alongside the ability to review risk, challenge stakeholders and make sound decisions on complex claims and customer matters. Strong communication skills, commercial awareness and experience managing audit or control frameworks are essential.