Insurance Consultant (New Business)

Benefact Group plc; Taunton; On-site; GBP 30,000 - 40,000; Full time

Job summary

An established industry player is seeking an Insurance Consultant to join their dynamic team in Taunton. This role offers the chance to provide exceptional service to clients while achieving new business targets. You'll be part of a purpose-led organization that values inclusivity and professional development. With a focus on client satisfaction and retention, you'll have the opportunity to shape your career in a supportive environment. If you're target-driven and passionate about delivering quality service, this position is perfect for you.

Benefits

28 days annual leave plus bank holidays

Your birthday off

Group Personal Pension

Bonus scheme

Holiday buy scheme

Health and wellbeing benefits

Enhanced sick pay and parental leave

Support for study and professional qualifications

Paid time off for volunteering

Qualifications

• Experience in a similar insurance role is essential.
• Ability to build rapport with clients through various communication methods.

Responsibilities

• Achieve individual objectives and KPIs as set and agreed.
• Provide holistic insurance reviews for commercial clients.

Skills

Insurance experience

Client relationship management

Target-driven

Motivational coaching

Attention to detail

Education

Chartered Insurance Institute Certificate in Insurance

Working towards Chartered Insurance Institute Diploma in Insurance

Job description

Salary: Up to £40,000.00 OTE (depending on experience)

Working hours: 35 hours per week

Duration: Permanent

Location: Somerset

About the role

Lloyd & Whyte, proudly part of Benefact Group, is seeking an Insurance Consultant to join our AGI team in our Taunton office.

The AGI team is looking for a candidate to provide exceptional service and advice to clients to maximize client satisfaction, achieve new business and related product income targets, and maintain the highest retention levels in support of the overall business strategy.

Joining our rapidly expanding and innovative group offers a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organization.

Key responsibilities

1. Achieve individual objectives and KPIs as set and agreed.
2. Provide holistic insurance reviews for commercial clients, identifying and promoting related insurance products for both new and existing clients.
3. Deliver new business income and retention targets, service KPIs, and meet workflow standards.
4. Maintain a comprehensive diary system and activity log to manage daily income generation.
5. Manage key client relationships as required.
6. Visit or arrange video meetings with clients when needed.
7. Attend exhibitions professionally when required.
8. Share market information and trends with your line manager.
9. Collaborate with the Client Liaison Team to maximize client opportunities.
10. Support team members with coaching, ensuring adherence to procedures and guidelines.
11. Promote a culture of 'Treating Customers Fairly' and putting clients first.
12. Support colleagues’ professional development in qualifications, product, and technical knowledge.
13. Assist in organizing and monitoring daily workflow and team productivity.
14. Uphold and promote company values and culture.
15. Support competency sign-offs and conduct call and file assessments.
16. Review and improve processes, systems, and procedures.
17. Maintain technical competence on relevant products, market trends, and underwriting guidelines.
18. Underwrite scheme policies according to guidelines.
19. Focus on the collection of client money within company guidelines.
20. Research potential new insurance products and introducers.

Knowledge, skills, and experience

1. Previous insurance experience in a similar role.
2. Chartered Insurance Institute Certificate in Insurance.
3. Preferably working towards Chartered Insurance Institute Diploma in Insurance.
4. Ability to build long-term rapport via phone, face-to-face, or video meetings.
5. Target-driven attitude.
6. Ability to discuss clients’ needs holistically.
7. Motivational coaching and training skills.
8. Creative and effective in shaping team focus on service, quality, and efficiency.
9. Ability to work in a regulated, compliant, and client-focused environment.
10. Organized, resourceful, deadline-driven, and supportive of the team.
11. Attention to detail and quality orientation.
12. Proactive in facing new challenges and shaping outcomes.

What we offer

1. 28 days annual leave plus bank holidays.
2. Your birthday off.
3. Group Personal Pension.
4. Bonus scheme.
5. Holiday buy scheme.
6. Health and wellbeing benefits, including company cash plan, income protection, and life assurance.
7. Enhanced sick pay and parental leave.
8. Support for study and professional qualifications.
9. Paid time off for volunteering.

Lloyd & Whyte offers a range of specialist insurance services, including niche scheme insurance for healthcare professionals, commercial motor vehicles, and broker-to-broker services. We also provide personal insurance covering various property types.

Benefact Group is an international financial services group owned by a charity, with over 30 businesses. We are committed to being a leading corporate donor and fostering an inclusive culture where everyone feels valued and respected. We welcome applications from all backgrounds.

If you need additional support during the recruitment process, please let us know.