Insurance Client Director - Professional Services

TN United Kingdom; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

Join a leading organization as a Client Director in London, where you'll leverage your expertise in professional services to build strong client relationships. This role emphasizes strategic thinking and effective communication, enabling you to act as a trusted advisor to senior stakeholders. Collaborate within a dynamic team, using your knowledge of professional indemnity and cyber insurance to provide exceptional service. Enjoy a supportive and inclusive workplace that encourages work-life balance and personal wellbeing, making it an exciting opportunity to advance your career.

Benefits

Comprehensive Benefits Package

Global Wellbeing Days

Flexible Working Solutions

Agile Work Environment

Qualifications

• Strong understanding of professional indemnity and cyber insurance.
• Proven experience managing client teams and portfolios.

Responsibilities

• Establish strong relationships with clients as a trusted advisor.
• Act as a client leader across a portfolio with complex requirements.

Skills

Professional Services Industry Knowledge

Professional Indemnity Insurance

Client Management

Strategic Thinking

Communication Skills

Job description

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Insurance Client Director - Professional Services, London

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Client:

Aon

Location:

London, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

2c691d4fd8c0

Job Views:

10

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

Insurance Client Director – Professional Services Group

Do you have a strategic approach when dealing with clients?

Are you interested in working with some of the UK’s largest Professional Services firms?

Aon has an opportunity for a Client Director to join our London-based Professional Services team.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The Client Director will establish strong relationships with clients and will position themselves to be a trusted advisor to senior stakeholders;

• In the role, you will act as a client leader across a portfolio of clients with complex requirements;
• Core to this is a strong understanding of Professional Indemnity insurance, and ideally cyber insurance and management liability insurance and
• Using your technical knowledge, you will shape discussions with clients and provide guidance to the client teams;
• The role involves thinking strategically about the client base and proactively bringing opportunities/ideas to the PSG leadership team
• The Client Director role requires you to work to gain a thorough understanding of Aon’s services and to ensure that the client understands the full value delivered. You will be supported through formal training and knowledge sharing in addition to participation in Client Planning
• Effective communication is key to the role. The Client Director is expected to give/receive feedback to continually elevate the success of the team, and demonstrate an ability to act on feedback to ensure appropriate remediation plans can delivered.

How this opportunity is different

This is an opportunity to work within an established team at one of the market leading brokers focusing on the wider Professional Services sector. The pool of solution line expertise across a variety of areas of risk transfer at your disposal is unique. The emphasis on collaboration to deliver unmatched results makes this an exciting opportunity.

Skills and experience that will lead to success

• Solid Professional Services industry knowledge is essential to create the partnership required with clients and client teams;
• Strong knowledge and understanding of professional indemnity insurance (and ideally cyber and management liability insurance);
• Proven experience managing a client team and providing advice and guidance on some of the more complex aspects around the day-to-day management of the client portfolios;
• Ability to identify client needs and clearly articulate the problem to be solved; recognises challenges and barriers to solving them and assembles internal resources to achieve the desired client outcome;
• Accountability for service delivery, ensuring progress for all client workstreams. Builds alignment of internal client teams on related workstreams.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!