Insurance Claims Manager

Corvias Group LLC; Warwick; Remote; USD 95,000 - 110,000; Full time

Job summary

An established industry player is seeking an Insurance Claims Manager to oversee claim administration for various insurance programs. This role involves collaborating with internal and external stakeholders to ensure smooth insurance policy renewals and manage incidents effectively. The ideal candidate will have extensive experience in multi-line insurance, excellent communication skills, and a knack for managing complex claims. Join a forward-thinking company that values diversity and offers a comprehensive benefits package, including health plans and tuition reimbursement. This is an exciting opportunity to make a significant impact in a supportive environment.

Benefits

Health plans

401(k)

Paid time off

Holidays

Volunteer time

Insurance coverage

Parental leave

Tuition reimbursement

Qualifications

• 5+ years in multi-line insurance, preferably in property management.
• Ability to interpret insurance policies and manage corporate programs.

Responsibilities

• Manage documentation and submission process for insurance claims.
• Facilitate timely reporting of incidents and claims.

Skills

Multi-line insurance experience

Interpersonal skills

Project management

Communication skills

Microsoft Office proficiency

Insurance policy interpretation

Tools

Property management software

Job description

Who We Are

At Corvias, we're experts at developing solutions through partnership. Our mission is to be personally committed to solving our partners' most difficult, systematic challenges by reimagining what is possible and realizing more resilient communities together. We believe a culture of caring, purposeful, diverse, and courageous humans who want to make a difference for our partners will help us achieve that mission.

Note: While the role is remote, we currently only hire selected candidates from the following states: AL, FL, GA, IN, KS, LA, MA, MD, MI, NC, OK, RI, TN, TX.

How You'll Contribute to the Team:

The Insurance Claims Manager provides claim administration support for corporate and project-specific insurance programs including workers' compensation, general liability, auto, property, and environmental/pollution. This role collaborates with internal and external stakeholders to support the insurance policy renewal process and manage insurance-related incidents, including gathering, submitting, and reporting claim information. The role requires adherence to industry guidelines, updating internal processes, and ensuring accurate and timely claims submission to expedite approval and payment.

Primary Responsibilities:

1. Develop and maintain understanding of partnership and management contracts to understand insurance requirements.
2. Manage documentation and submission process for all types of insurance claims.
3. Facilitate timely reporting of incidents and claims, verify completion, and follow through to conclusion.
4. Review incident reports, support employees and leads, and ensure proper documentation.
5. Monitor and communicate claim progress with stakeholders.
6. Track claim process phases and deadlines proactively.
7. Manage large, complex claims, coordinating with multiple parties to expedite settlements.
8. Maintain organized claim records, including expenses and settlements.
9. Assist with insurance policy renewals, gathering necessary information and documentation.
10. Build relationships with internal and external stakeholders, including brokers, insurers, and legal counsel.
11. Support premium payment processes, invoicing, and budgeting.
12. Represent the Insurance Risk Management team in meetings as needed.
13. Promote Corvias culture, mission, values, and uphold professionalism.
14. Evaluate and improve administrative and operational processes.
15. Identify claim trends and alert relevant teams.
16. Stay current with insurance regulations and compliance standards.
17. Travel to locations as needed for support.
18. Perform other duties as assigned.

Role Requirements:

• 5+ years' multi-line insurance experience, preferably in property management or insurance sectors, with increasing responsibilities.
• Knowledge of managing corporate insurance programs across multiple entities.
• Ability to interpret insurance policies and contract language.
• Excellent interpersonal skills and ability to handle stressful situations professionally.
• Proficiency in managing multiple projects with tact and persistence.
• Successful track record in expediting large claims involving multiple stakeholders.
• Effective verbal and written communication skills with all organizational levels and external partners.
• Ability to work cross-functionally and build relationships.
• Maintain confidentiality and exercise mature judgment.
• Self-motivated, positive attitude, team-oriented, with a focus on collaboration and deadlines.
• Advanced Microsoft Office skills; property management software knowledge preferred.
• Ability to adapt to changing priorities and manage workload effectively.
• Willingness to travel up to 30%.

Core Competencies:

Customer focus, teamwork, problem solving, resilience, creativity, and innovation.

Benefits:

The salary range is estimated at $95,000 to $110,000 annually, with potential bonuses. We offer comprehensive benefits including health plans, 401(k), paid time off, holidays, volunteer time, insurance coverage, parental and military leave, FSA, employee assistance, and tuition reimbursement.

Equal Opportunity Employer

Corvias is committed to diversity and inclusion. We do not discriminate based on sex, race, religion, sexual orientation, national origin, disability, or other protected classes. Learn more about our External Recruiting Policy.