Insurance Broker

JMG Group; North East; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

27 days holiday entitlement

Company pension

Cycle to work scheme

Enhanced maternity leave

Enhanced paternity leave

Health & wellbeing programme

Sick pay

Many more

Job summary

Premier Insurance, part of the JMG Group, is expanding its team in the North East. The Insurance Broker will convert enquiries into live policies, maximise retention and revenue opportunities, and deliver excellent customer service both on calls and in person.

Ideal candidates have prior insurance sales experience, personal lines knowledge, FCA compliance awareness, and a track record of client relationships. Cert CII qualification is encouraged.

Qualifications

• Requires prior insurance sales experience.
• Personal lines experience preferred with some commercial awareness.
• Ability to build and maintain relationships with colleagues and customers.
• Knowledge of insurance products, principles and FCA compliance.
• Proven sales track record in a customer-service environment.
• Ability to multi-task and manage large caseloads.
• IT skills including SSP or Acturis.
• Strong organisational skills and accuracy.
• Exemplary customer service and relationship-building with clients and insurers.
• Willingness to pursue Cert CII or equivalent.

Responsibilities

• Maximise sales by converting enquiries into live policies.
• Provide quotations and close sales while handling customer enquiries.
• Serve calls and office-visitors with effective customer service.
• Maintain strong relationships with clients and insurers and ensure FCA compliance.

Skills

Insurance sales

Personal lines

Commercial awareness

Customer service

IT systems (SSP/Acturis)

Organisation

Accuracy

Relationship building

Cert CII (or equivalent)

Education

Cert CII or equivalent

Tools

SSP

Acturis

Job description

Premier Insurance is a general insurance broker based in Consett, County Durham. We specialise in a wide range of both Personal Insurance and Business Insurance products for our clients of all ages. With over 20 years of experience and now part of the wider JMG Group, we proudly provide the most comprehensive and competitive insurance policies on the market for everyone living in the UK.

We place in excess of 350 million in Gross Written Premium annually, and our teams are highly respected throughout the insurance industry. At the heart of our business is a commitment to customer excellence and always doing the right thing, which are values that shape everything we do. Our success is driven by our talented people, modern systems, and robust processes, all of which enable us to deliver exceptional service and build long-term relationships with our clients and partners.

Due to continued growth, we are looking for an additional Insurance Broker to join the team.

The Opportunity

Working as an Insurance Broker, you will be required to maximise sales performance by way of converting enquiries into live policies, and you will maximise customer retention and all revenue opportunities whilst providing effective customer service by handling calls, providing quotations, closing sales, and facilitating customer enquiries; both on the phone and those who customers that call into the office.

Key Skills/Experience Required:

• Previous insurance sales experience


• Personal lines experience is preferred with some commercial awareness


• Able to build and maintain good working relationships with colleagues and customers


• Knowledge of insurance products and principles and FCA compliance


• Proven track record of sales success within a customer service focused environment


• Ability to multi-task and handle large caseloads


• I.T. skills including use of an insurance IT system, ideally SSP or Acturis.


• Strong organisation skills.


• The ability to work to a high level of accuracy.


• Exemplary customer service skills with the ability to build solid relationships with clients and insurers.


• Willingness to work towards Cert CII or already hold qualifications.

Benefits:

• 27 days holiday entitlement +birthday off +additional days available for purchase


• Company pension


• Cycle to work scheme


• Enhanced maternity leave


• Enhanced paternity leave


• Health & wellbeing programme
  
• Sick pay


• Many more