Insurance Advisor: Training Provided & Career Growth

Gallagher; Stretford; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development

People-first culture

Global reach with local impact

Job summary

Gallagher in Stretford is recruiting for a customer-focused role within our sales and service team. You will handle inbound and outbound calls to set up home insurance policies, gather details, and advise on suitable cover, all while emphasising excellent customer service.

No prior insurance experience is required as full training is provided, with a clear progression path and funded professional qualifications (CII). The role includes training in policy handling, systems, and processes.

Qualifications

• Strong customer service orientation and ability to handle inquiries.
• Excellent verbal and written communication.
• Ability to explain complex information in simple terms.

Responsibilities

• Create insurance quotes and renewals over the phone to offer best price and cover.
• Identify opportunities to upsell or cross-sell products based on customer needs.
• Handle customer calls to gather information, provide updates and address questions or concerns.
• Leave customers with a positive impression of Gallagher’s products and services.
• Balance multiple tasks in a supportive, agile team environment.

Skills

Customer service

Communication

Attention to detail

Empathy

Computer literacy

Tools

CRM software

Job description

Gallagher in Stretford is recruiting for a customer-focused role within our sales and service team. You will handle inbound and outbound calls to set up home insurance policies, gather details, and advise on suitable cover, all while emphasising excellent customer service.

No prior insurance experience is required as full training is provided, with a clear progression path and funded professional qualifications (CII). The role includes training in policy handling, systems, and processes.