Insurance Sales & Service Specialist

Gallagher; Stretford; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Career development

People-first culture

Global reach

Job summary

Gallagher in Stretford is hiring customer-focused colleagues to join our office. You’ll handle quotes, renewals and enquiries by phone, focusing on great service and the right insurance package for each client.

No prior insurance experience required; full training is provided to help you succeed. You’ll learn in a training academy and have opportunities to grow, with ongoing learning and a collaborative culture.

Qualifications

• All training provided; no prior insurance experience required.
• Ability to explain complex language clearly.
• Attention to detail for documenting information.
• Empathy and calm when dealing with customers.
• GCSEs or equivalent including English and Maths.

Responsibilities

• Create quotes and renewals over the phone to provide the best price for customers.
• Upsell or cross-sell products based on customer needs.
• Make and answer calls to gather information and provide updates.
• Leave customers with a positive lasting impression.
• Balance multiple tasks using different systems in a supportive team.

Skills

Customer service

Communication

Attention to detail

Empathy

Computer literacy

Education

GCSEs including English and Maths

Job description

Gallagher in Stretford is hiring customer-focused colleagues to join our office. You’ll handle quotes, renewals and enquiries by phone, focusing on great service and the right insurance package for each client.

No prior insurance experience required; full training is provided to help you succeed. You’ll learn in a training academy and have opportunities to grow, with ongoing learning and a collaborative culture.